Reliable and motivated professional with strong customer service and communication skills, experienced in fast-paced work environments.
Work History
Leasing Agent
8 Months
Silver Creek Commons | 12.2025 - Current
Assisted prospective residents by answering inquiries, conducting apartment tours, and explaining lease terms and community features, enhancing their understanding and satisfaction. Process rental applications, prepare lease agreements, and maintain accurate leasing records while providing excellent customer service and supporting daily office operations.
Facilitated property showings, effectively showcasing amenities and community features to prospective tenants.
Managed lease agreements, ensuring compliance with company policies and local regulations.
Coordinated tenant move-ins and move-outs, streamlining processes for maximum efficiency.
Dietary Assistant Manager
3 Years 7 Months
Vivera Senior Living | 01.2022 - 08.2025
Worked as a Dietary Aid Lead supporting daily kitchen operations, supervising staff, and ensuring meals meet dietary requirements and safety standards. Assisted with scheduling, training, and inventory management, maintained cleanliness, and provided quality service to residents.
Assisted in meal preparation and presentation, ensuring compliance with dietary guidelines.
Supported nutritional assessments by collecting and documenting patient dietary preferences.
Collaborated with kitchen staff to maintain inventory and manage food supplies efficiently.
Receptionist PRN
3 Years
Vivera Senior Living | 01.2022 - 01.2025
Welcomed residents, families, and visitors, delivering professional and compassionate customer service. Answered and directed multi-line phone calls, managed resident and visitor check-ins, scheduled appointments, maintained accurate records, and performed general administrative duties. Managed daily office operations to maintain a warm, organized, and efficient front desk environment.
Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
Maintained accurate resident records using electronic health record (EHR) systems.
Facilitated communication between residents, families, and staff to enhance service quality.