Jenna Orben
Mobile
Summary
Experienced with customer interaction and maintaining store presentation. Utilizes effective communication to ensure customer satisfaction and smooth transactions. Knowledge of inventory management and visual merchandising to support sales goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
Work History
Front End Associate
Neversink River Resort
06.2023 - 11.2023
- Assisted customers in selecting merchandise and provided product information to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure an inviting atmosphere for guests.
- Operated cash register efficiently, processing transactions accurately and handling customer inquiries promptly.
- Collaborated with team members to restock inventory and optimize product displays for maximum visibility.
- Adapted quickly to changing priorities and tasks, demonstrating flexibility in fast-paced environment.
- Developed strong product knowledge, enabling effective communication of features and benefits to customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed incoming calls, directing inquiries to appropriate departments.
- Scheduled appointments and maintained the front desk calendar efficiently.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front End Associate
Price Chopper
05.2022 - 06.2023
- Engaged with guests to gather feedback, improving service delivery and customer satisfaction levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Conducted daily cash reconciliations to ensure accuracy of financial transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
In Progress/Transferring - Radiology
Orange County Community College
Middletown, NYBachelor's Degree in Progress - Radiology
University of South Alabama
Mobile, ALHigh School Diploma -
Port Jervis High School
Port Jervis, NY06-2022
Skills
- Transaction processing
- Product knowledge
- Cash handling
- Customer engagement
- Inventory management
- Effective communication
- Cleanliness maintenance
- High-volume communication
- Dependable and responsible
Timeline
Front End Associate
Neversink River Resort
06.2023 - 11.2023
Front End Associate
Price Chopper
05.2022 - 06.2023
In Progress/Transferring - Radiology
Orange County Community College
Bachelor's Degree in Progress - Radiology
University of South Alabama
High School Diploma -
Port Jervis High School