Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Jenna Panettiere

Staten Island,NY

Summary

Dynamic Physical Therapy Assistant and Waitress with a proven track record of enhancing customer satisfaction and patient care at West Hartford Chiropractic and Republic Gastropub. Specializes in efficient service delivery and compassionate care, leveraging skills in customer service and therapeutic exercises. Demonstrates exceptional multitasking and team collaboration, significantly improving dining and rehabilitation experiences.

Overview

10
10
years of professional experience

Work History

Waitress

Republic Gastropub
08.2024 - Current
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

Project Brunch
02.2021 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Physcial Therapy Assistant

West Hartford Chiropractic
01.2024 - 05.2024
  • Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Assisted in reducing patient pain levels through targeted massage, stretching, and electrotherapy treatments.
  • Improved patient mobility by implementing individualized therapeutic exercises and manual therapy techniques.

Cashier

FunStation USA
01.2015 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Physical Therapy

The University of Hartford
West Hartford, CT
05-2024

High School Diploma -

Notre Dame Academy
Staten Island, NY
06-2021

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Menu Recommendations
  • Payment Processing
  • Food Running
  • Memory retention
  • Table Setting
  • Order Accuracy
  • Accurate money handling
  • Complaint resolution
  • Menu Memorization
  • Food safety understanding
  • Supply Restocking
  • High-volume dining
  • Table Bussing
  • Dining area maintenance
  • Relationship Management

Timeline

Waitress

Republic Gastropub
08.2024 - Current

Physcial Therapy Assistant

West Hartford Chiropractic
01.2024 - 05.2024

Waitress

Project Brunch
02.2021 - 08.2024

Cashier

FunStation USA
01.2015 - 01.2018

Bachelor of Science - Physical Therapy

The University of Hartford

High School Diploma -

Notre Dame Academy

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Jenna Panettiere