Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Pratt

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, notably at Target. Skilled in animal behavior and maintaining cleanliness, I bring a positive demeanor and reliability to every role. Demonstrated ability to increase sales and efficiency through innovative solutions and a disciplined approach, achieving significant results in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dog Bather

PetSmart
01.2024 - Current
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Successfully calmed anxious pets during the bathing process using proven soothing techniques.

Food and Beverage Associate

Target
01.2023 - Current
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

General Merchandiser

Target
12.2022 - Current
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.

Overnight Associate

Target
11.2022 - Current
  • Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
  • Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
  • Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns.
  • Provided valuable input during team meetings, sharing ideas for process improvements and innovative solutions for common challenges faced during overnight shifts.

Guest Advocate

Target
10.2022 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Fulfillment Associate

Target
10.2022 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.

Style Consultant

Target
08.2022 - Current
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
  • Organized and facilitated in-store events to promote new collections, generating interest and boosting sales.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Sales Associate

Five Below
11.2020 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Chenango Valley High School
Binghamton, NY
06.2022

Skills

  • Animal Behavior Knowledge
  • Maintaining cleanliness
  • Packaging and Labeling
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Positive and engaging demeanor
  • Reliability

Certification

  • Certified Forklift Operator, Target - 2023
  • OSHA Certified, 2021

Timeline

Dog Bather

PetSmart
01.2024 - Current

Food and Beverage Associate

Target
01.2023 - Current

General Merchandiser

Target
12.2022 - Current

Overnight Associate

Target
11.2022 - Current

Guest Advocate

Target
10.2022 - Current

Fulfillment Associate

Target
10.2022 - Current

Style Consultant

Target
08.2022 - Current

Sales Associate

Five Below
11.2020 - 06.2022

High School Diploma -

Chenango Valley High School
Jenna Pratt