Jenna Race
Dallas,GA
Summary
Detail-oriented contributor with excellent communication, strong leadership, and goal-oriented focus. Proven ability to manage multiple projects efficiently, ensuring successful completion through clear and motivating communication. Dedicated to building positive relationships within teams and encouraging a collaborative environment.
Overview
3
3
years of professional experience
Work History
Customer Liaison
Red Rocket Productions
05.2023 - Current
- Responded to customer inquiries via phone, email, and chat, providing accurate and timely information about products and services
- Resolved customer complaints and issues in a professional and courteous manner, escalating as needed.
- Maintained detailed records of customer interactions and transactions using customer service software.
- Educates customers on product features and functionalities.
Lead Instructor
Young Women's Christian Organization
11.2022 - Current
- Plans and executes after-school activities for children aged 5-11, featuring outdoor supervision, physical fitness activities, engaging educational crafts, and interactive games.
- Collaborates with other instructors to create a cohesive and engaging curriculum
- Enforces program rules and addresses behavior issues as needed
- Maintains accurate records of attendance, achievements, and incidents
Floral Designer
Woodstock Flowers And Gifts
05.2023 - 08.2023
- Prepares and organizes floral materials for arrangements
- Assists in the creation of floral designs under the guidance of a lead designer
- Helps with the packaging and presentation of finished floral arrangements
- Collaborates with the design team to bring creative concepts to life
- Consults with clients to understand their preferences and event themes
Fitness Trainer
9round Kickboxing
03.2021 - 06.2021
- Demonstrated proper techniques, fostering a positive and inclusive learning environment..
- Welcomed new members, providing orientation and answering inquiries.
- Actively engaged with members, promoting and selling kickboxing packages.
- Participated in gym events, competitions, and demonstrations.
- Promoted and enforced safety measures among gym members.
Education
Bachelor of Arts - Communication Studies
University of Georgia
Athens, GA05.2024
Skills
- Customer Service
- Effective Communication
- Adaptability
- Goal Setting
- Team Collaboration
- Self Motivation
- Resilience
- Problem Solving
- Visionary Creativity
- Activity Planning
Timeline
Customer Liaison
Red Rocket Productions
05.2023 - Current
Floral Designer
Woodstock Flowers And Gifts
05.2023 - 08.2023
Lead Instructor
Young Women's Christian Organization
11.2022 - Current
Fitness Trainer
9round Kickboxing
03.2021 - 06.2021
Bachelor of Arts - Communication Studies
University of Georgia
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