Jenna Rice
Marengo
Summary
Dynamic shop owner at Rice's House of Grooming with a proven track record in financial management and customer service. Successfully enhanced operational efficiency, driving revenue growth through strategic pricing and seasonal promotions. Expert in employee training and community engagement, fostering a motivated team to exceed business objectives.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shop Owner
Rice's House of Grooming
06.2018 - Current
- Prepared annual budgets and monitored financial objectives.
- Coached, counseled and disciplined employees.
- Completed store operational requirements by assigning tasks based upon strength, level of experience and [Area of expertise].
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Corrected faults and maximized performance by rebuilding systems and individual components.
Education
Associate's Degree - Business Management
Kirkwood Community College
Cedar Rapids, IA05-2023
High School Diploma -
Iowa Valley Jr-Sr High School
Marengo, IA05-2010
Skills
- Technology adoption
- Seasonal promotions
- Sales strategy development
- Customer service expertise
- Employee scheduling
- Security systems
- Customer service background
- Social media marketing
- Marketing expertise
- Merchandise planning
- Performance analysis
- Business operations
- Store maintenance
- Sales proficiency
- Marketing and promotion
- Financial management expertise
- Pricing strategy
- Background in financial management
- Competitor analysis
- Marketing experience
- Customer loyalty programs
- Store layout design
- Community engagement
- Returns and exchanges
Certification
- Certificate of Entrepreneurship
Timeline
Shop Owner
Rice's House of Grooming
06.2018 - Current
Associate's Degree - Business Management
Kirkwood Community College
High School Diploma -
Iowa Valley Jr-Sr High School
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