Jenna Ritko
Verona,KY
Summary
Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
5
5
years of professional experience
Work History
Front of House
Panda Express
05.2023 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Crew Member
McDonald's Restaurant
10.2019 - 10.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
Education
No Degree - Exercise Science
Northern Kentucky University
Newport, KY12.2026
High School Diploma -
Walton Verona High School
05.2022
Skills
- Stocking and Replenishing
- Time Management
- Cash Handling
- Verbal and Written Communication
- Valid Driver's License
- Serve Customers
- Clear Communication
- Teamwork and Collaboration
- Operate Cash Register
- Active Listening
- Interactive Communication Skills
- Workplace Efficiency
- Heavy Lifting
Timeline
Front of House
Panda Express
05.2023 - Current
Crew Member
McDonald's Restaurant
10.2019 - 10.2022
No Degree - Exercise Science
Northern Kentucky University
High School Diploma -
Walton Verona High School
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