Jenna Robbennolt
Moscow,ID
Summary
Detail-oriented professional skilled in coordinating front-of-house operations to enhance guest experiences. Supervised shifts to ensure efficient service flow and accurate financial management. Adaptable in fast-paced environments, prioritizing tasks to meet customer needs while maintaining accuracy in transactions.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Service Floor Lead
Maialina Pizzeria Napoletana
Moscow, ID
10.2025 - Current
- Coordinated host, server, and support duties during peak dining periods to enhance guest experience.
- Supervised front-of-house shifts at Maialina, ensuring efficient service flow and prioritization.
- Balanced and closed the till, calculating FOH labor at the end of the shift to maintain financial accuracy.
Server/Bartender/Cashier
West Whitlock Resort
Gettysburg, SD
05.2023 - 08.2025
- Welcoming resort guests and efficiently took food and beverage orders to enhance the guest experience.
- Facilitated customer purchases of fishing equipment.
- Handled guest payments with point-of-sale system, ensuring accurate and timely transactions.
Server/Bartender
Bob’s Resort & Steakhouse
Gettysburg, SD
05.2022 - 08.2025
- Served guests with attentive table service across the dining area.
- Crafted cocktails and poured beverages to meet bar recipes and standards, ensuring quality.
- Managed cash, card, and POS payments efficiently during peak service periods to maintain flow.
- Handled various responsibilities during busy shifts to ensure efficient service.
Campground Attendant
West Whitlock State Recreation Area
Gettysburg, SD
05.2019 - 08.2022
- Checked in visitors and assigned campsites, ensuring accurate record-keeping for optimal visitor experience.
- Collected fees and issued permits for overnight stays, facilitating smooth campground operations.
- Cleaned restrooms, showers, and picnic areas, while maintaining cleanliness and enhancing camper satisfaction.
- Greeted campers at West Whitlock State Recreation Area entrance station.
Education
Bachelor of Science - Political Science
South Dakota State University
Brookings, SD 08.2020 - 12.2024
Gettysburg High School
Gettysburg , SDSkills
- Teamwork
- Clear communication
- Attention to detail
- Problem solving
- Task prioritization
- Adaptability and flexibility
- Friendly and helpful
References
References available upon request.
Timeline
Service Floor Lead
Maialina Pizzeria Napoletana
10.2025 - Current
Server/Bartender/Cashier
West Whitlock Resort
05.2023 - 08.2025
Server/Bartender
Bob’s Resort & Steakhouse
05.2022 - 08.2025
Bachelor of Science - Political Science
South Dakota State University
08.2020 - 12.2024
Campground Attendant
West Whitlock State Recreation Area
05.2019 - 08.2022
Gettysburg High School