Jenna Salkowski
Eagleville,PA
Summary
Current student in the Honors college at Saint Joseph's University pursuing a bachelor's degree in Health Sciences. Self-directed and enthusiastic student that excels in both autonomous and collaborative team environments. Looking to apply skills to support the growth of an organization that provides challenge and encourages advancement.
Overview
3
3
years of professional experience
Work History
Microbiology Club/ Event Coordinator
Saint Joseph's University
08.2023 - Current
- Maintain weekly communication with 6 other executive board members to plan and strategize club operations
- Planned and executed activities that resulted in new club members
- Collaborated with executive members and implemented new events for club meetings
Cashier
Redner's Fresh Markets
01.2021 - 01.2024
- Fulfilled multiple responsibilities, including guest assistance and managing POS system transactions while advancing customer service and verbal communication skills
- Welcomed 50+ customers per shift, providing efficient and friendly customer service
- Maintained inventory and ensured an organized, efficient store layout for easy customer access
- Built rapport with customers to provide them with high quality service to ensure customer satisfaction and increase chances of customer return
Front End Associate
Panera Bread
01.2023 - 12.2023
- Quality checked finished orders to make sure accuracy rates were above the average quota across other Panera locations
- Responsible for closing the front end of the store demonstrating time management and leadership
- Provided excellent customer service by greeting customers and guaranteeing customer satisfaction if a customer was unhappy with their order
- Handled customer 10+ phone calls per shift to dispute orders in a professional manner
- Warmly greeted customers with professional hospitality while providing assistance with ordering as well as promoting seasonal menu items
- Diligently handled 50+ transactions per shift to include POS, credit, cash, exchange/returns to ensure accurate cash flow
Physician Assistant Shadow Experience
Tower Health Urgent Care
08.2021 - 08.2021
- Obtained 50 shadowing hours with various physician assistants and nurse practitioners in an urgent care setting
- Observed the physician assistant role of reviewing patient medical histories, diagnosing and prescribing treatment, ordering and interpreting diagnostic tests, and more
Education
Bachelor’s - Health Science
Saint Joseph’s University
600 S 43rd St, Philadelphia, PA 1910412.2024
Skills
- Team-building leadership
- Problem solving
- Multitasking abilities
- Event Planning
- Customer Relations
- Retail Transactions
- Critical Thinking
Awards
The Dean's List (2022) for recognition of academic excellence within Saint Joseph's University College of Arts and Sciences
Timeline
Microbiology Club/ Event Coordinator
Saint Joseph's University
08.2023 - Current
Front End Associate
Panera Bread
01.2023 - 12.2023
Physician Assistant Shadow Experience
Tower Health Urgent Care
08.2021 - 08.2021
Cashier
Redner's Fresh Markets
01.2021 - 01.2024
Bachelor’s - Health Science
Saint Joseph’s University
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