Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Sander

Hopkins,MN

Summary

Highley reliable and experienced with proven track record of successfully managing multiple contracted assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels, while also ensuring outstanding customer service.

Overview

6
6
years of professional experience

Work History

Independent Contractor

Instacart
01.2023 - Current
  • Read maps, followed oral, and written instructions and used GPS technology to complete consistent on-time deliveries.
  • Independently create and manage schedules while overseeing financial responsibilities such as keeping detailed mileage and fuel reports.
  • Delivered orders to customers doorsteps, drop off locations, and business offices while also proving outstanding service and customer support.
  • Researched and identified innovative solutions to insure efficient and effective delivery.
  • Transported temperature-sensitive food items in insulated bags to ensure compliance with regulatory temperature control standards
  • Maintained 5-star status for over 3 months

Support Service Worker

Manteno Veterans Home
02.2022 - 12.2022
  • Performed routine, efficient, repetitive, housekeeping tasks and duties for over 50 residential rooms, offices, and main areas to maintain cleanliness and sanitary conditions required by The State
  • Proficiently working autonomously and also cooperating or training other employees on projects and discusses expectations and progress with supervisor when needed
  • Coordinates with several departments by providing clean-up of activities on units and as directed by supervisor for facility events
  • Able to work with various types of cleaning equipment and varieties of cleaning and sanitizing chemicals and solutions
  • Completes simple, written reports, log sheets, and compliance checklists and promptly reports supply shortages and equipment problems or repairs needed to the supervisor

Customer Experience Manager

Michaels Arts And Crafts
09.2018 - 04.2022
  • Promoting rewards and sales, while driving results and creating strategies to maximize growth
  • Conducting interviews as well as training new team members
  • Providing each customer with the best experience through efficient quality service, positive attitude, and effective communication to increase retention
  • Leading teams of over 10 employees, and inspiring young team members to take pride in their work, and to strive to improve work ethic
  • Performed tasks as needed such as answering phones, facing the sales floor, packing and shipping online orders, cashiering, and merchandising
  • Handling expensive and fragile items with extra care

Delivery Driver

Panera Bread
01.2018 - 09.2018
  • Completed on-time deliveries by utilizing the GPS app and software for 'PaneraDelivery'.
  • Delivered over 20 orders daily to customers residences and businesses while ensuring correct procedures are taken
  • Navigate and operate several phone applications
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer and store inventory needs.
  • Answered phones, cashiering, front line, and front of house duties also preformed during any downtime, while ensuring deliveries go out in a timely manner.

Education

High School Diploma -

Minnesota Online High School
Saint Paul, MN
05.2018

Skills

  • Tactics and Execution
  • Excellent Communication
  • Flexible and Adaptable
  • Organization and Time Management
  • Attention to Detail
  • Customer Retention Strategies

Timeline

Independent Contractor

Instacart
01.2023 - Current

Support Service Worker

Manteno Veterans Home
02.2022 - 12.2022

Customer Experience Manager

Michaels Arts And Crafts
09.2018 - 04.2022

Delivery Driver

Panera Bread
01.2018 - 09.2018

High School Diploma -

Minnesota Online High School
Jenna Sander