Jenna Spraggins
Summary
Dynamic professional that was a stay at home mother for 11 years has broken out into the work force! Fascination Factory, being one that I got to excel in project planning and customer service. I was able to be creative! Plan crafts, engage with parents and help with their children's milestones. I am very empathetic but also quite analytical which I feel shows depth in character with also being humble. I have demonstrated exceptional teamwork, organizational skills, and a knack for problem-solving. I would be a good addition for any team/ business I will always bring new light to any situation.
Overview
9
9
years of professional experience
Work History
Lead Associate
Fascination Factory
08.2024 - 02.2025
- Besides opening and closing (being a key holder), check families in and out I also Built strong relationships with clients through exceptional customer service skills which led to families becoming members.
- Coordinated monthly calendars for crafts and story's for the facility.
- Completed daily logs for management review. Including inventory and cleaning the facility.
Retail
Dunham's
05.2022 - 03.2023
- Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
- Upheld proper visual merchandising standards on retail floor and windows.
- Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail environment fora an optimal shopping experience.
Nanny
Megan H
06.2016 - 03.2023
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships. While also ensuring children''s safety and comfort by monitoring their environment and addressing potential hazards.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Developed games and activities using arts and crafts to support learning. Also worked on puzzles, and made story time the best part of the day!
- Organized and cleaned home after activities by any means necessary, we get crafty!
Education
High School Diploma -
Ferndale High School
Ferndale, MI2010
Skills
- Project planning
- Proofreading
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Organizational skills
- Telephone and email etiquette
- Inventory control
- Client relationship management
Timeline
Lead Associate
Fascination Factory
08.2024 - 02.2025
Retail
Dunham's
05.2022 - 03.2023
Nanny
Megan H
06.2016 - 03.2023
High School Diploma -
Ferndale High School
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