Jenna Steiner
Guthrie,OK
Summary
Versatile and dynamic, adept at managing diverse customer needs with courtesy and effective communication, as demonstrated at Stone Creek. Excelled in roles requiring hospitality and customer service expertise, from bartending to childcare, achieving seamless operations and fostering positive relationships. Skilled in maintaining up-to-date industry knowledge and ensuring high standards of cleanliness and safety. I tend to have became very personable with people along with being patient the past couple years.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Golf Course Bartender/ Beverage Cart
Stone Creek
09.2023 - 04.2024
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
Daycare Teacher
Jillian Sykes
06.2021 - 06.2023
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Implemented curriculum to enhance classes with learning-focused activities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Private Nanny
Kara Smith
10.2022 - 04.2023
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
Sales Representative
Daisy Exchange
09.2020 - 05.2021
- Stayed current on company offerings and industry trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Kept detailed records of daily activities through online customer database.
- Presented professional image consistent with company's brand values.
- Maintained current knowledge of evolving changes in marketplace.
Education
N/A -
Oklahoma State University
Stillwater, OKHigh School Diploma -
Guthrie High School
Guthrie, OK05.2021
Skills
- Able to stand number hours
- Courteous
- Clear and effective communication
- Hospitality and accommodation
- Customer service expertise
Certification
•CPR certified
•Safe Sleep Certified
Timeline
Golf Course Bartender/ Beverage Cart
Stone Creek
09.2023 - 04.2024
Private Nanny
Kara Smith
10.2022 - 04.2023
Daycare Teacher
Jillian Sykes
06.2021 - 06.2023
Sales Representative
Daisy Exchange
09.2020 - 05.2021
N/A -
Oklahoma State University
High School Diploma -
Guthrie High School
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