Jenna Thompson
Mesa,AZ
Summary
Recent graduate with a Bachelor of Science in Biological Sciences and a minor in Psychology, with 6+ years of combined customer service experience and over one year of intern and volunteer experience with the Mesa Police Department Forensic Services. This background is complemented by knowledge of safety management and assistance in laboratory management. Committed to problem-solving and assisting a variety of customers and employers.
Overview
4
4
years of professional experience
Work History
Intern; Volunteer
Mesa Police Department Forensic Services
Mesa , AZ
2023.01 - Current
- Assistance in administrative duties, gaining firsthand experience using Laboratory Information Management Systems (LIMS) to contribute to efficient operations.
- Assistance in laboratory technician duties, gaining firsthand experience in laboratory safety protocols, and ensuring the accuracy of equipment checks and inventory control.
- Provide administrative support to staff members, such as filing documents and entering data into databases.
Server Assistant; Hostess
Postino Wine Cafe
Gilbert , AZ
2023.06 - Current
- Successfully multitasking and problem solving in a fast-paced environment.
- Manage dine-in customer wait times and table rotations by utilizing time management.
- Demonstrating versatility by providing support to staff to provide high-quality and satisfactory experience for customers.
- Efficiently cleaning and resetting tables in an organized and timely manner.
Server
Oreganos Pizza
Mesa , AZ
2020.10 - 2022.08
- Anticipate, identify, and prioritize customer needs to ensure a quality dining experience.
- Handle orders and payment transactions with a high degree of accuracy to fulfill customer satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ2024-05
Skills
- Software
- Problem Solving
- Time Management
- Communication
- Customer Service
- Team Collaboration
Accomplishments
- The President's Volunteer Service Award- AmeriCorps 2024
Timeline
Server Assistant; Hostess
Postino Wine Cafe
2023.06 - Current
Intern; Volunteer
Mesa Police Department Forensic Services
2023.01 - Current
Server
Oreganos Pizza
2020.10 - 2022.08
Bachelor of Science - Biological Sciences
Arizona State University
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