Jenna Tolson

• Managed national travel logistics, coordinating flights, hotels, and ground transportation.
• Scheduled and organized meetings, calendars, and cross-time-zone communications for executive travel.
• Oversaw documentation workflows to ensure compliance and thorough safety evaluations.
• Maintained confidentiality while adapting quickly to last-minute changes or disruptions.
• Implemented systems that streamlined processes and preserved order during high-pressure situations.
• Provided leadership and guidance to subordinate managers and supervisors for effective team operations.

This was a full-time position that became remote and part-time in 2023 to pursue interests in Ride Fit Life, LLC.

• Launched company by implementing a comprehensive business plan
• Developed tailored fitness programs aligned with client needs and preferences.
• Coordinated marketing strategies to increase service visibility and attract clients.
• Established and managed a remote coaching business for competitive equestrians.
• Scheduled client sessions while maintaining digital records for efficient service delivery.
• Created systems for tracking progress and ensuring effective communication.
• Adapted schedules swiftly to accommodate changing client requirements and enhance satisfaction.

• Ensured production timelines for national industry podcast were consistently met.
• Coordinated logistics and scheduling for guest appearances across multiple time zones.
• Prepared comprehensive materials for guests to facilitate smooth episode recordings.
• Conducted extensive research to guarantee accuracy of information presented in each episode.

• Managed online equestrian community of over 10,000 members, enhancing member interaction.
• Moderated discussions to encourage engagement and ensure respectful communication.

• Advised clients on benefits and coverage for workers' compensation policies.
• Developed training materials to educate staff on best practices in workers' compensation management.
• Monitored legal changes impacting administration of workers' compensation programs.
• Maintained up-to-date knowledge of industry trends to enhance program management strategies.
• Managed high-value accounts while facilitating communication between employers and insurance providers.