Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Volunteer

Tammy Wainwright

Baton Rouge,LA

Summary

Ready to offer exceptional leadership and planning abilities to take on a new role in an operations setting. Demonstrated expertise in managing operations departments while efficiently meeting or exceeding goals. Experienced and proficient in managing operations teams with remote team supervision, project coordination and analytical problem-solving skills. Diplomatic in resolving problems and coordinating with key leaders in other departments. Focused with a demonstrated talent in organizing work, establishing priorities and delegating tasks to meet service delivery requirements. Proven expertise in the insurance claims industry and forensics engineering services, including Catastrophe response.

Overview

25
25
years of professional experience
5
5

Certifications

Work History

Director of Operations

Envista Forensics
Deerfield, IL
03.2006 - Current
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Defined, implemented and revised operational policies and guidelines.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Developed and managed corporate travel program and improved travelers usage from 10% to 80%, which resulted in company expense savings.
  • Developed Operations Response Procedures for Catastrophe events.
  • Defined, implemented and revised operational policies and guidelines.
  • Set team and individual KPIs and provided regular, actionable feedback.

Education

High School Diploma -

Denham Springs High School
Denham Springs, LA
05.1988

Skills

  • Business Leadership
  • Problem Anticipation and Resolution
  • Records Organization and Management
  • Performance Assessment
  • Program Optimization
  • Focus and Follow-Through
  • Policy Development and Enforcement
  • Verbal and Written Communication
  • Data Analysis and Visualization
  • Presentation Development and Delivery
  • Process Development and Streamlining
  • Multitasking and Prioritization
  • Performance Analysis
  • Catastrophe Response and Logistics
  • Corporate Travel Program
  • Decision Making

Accomplishments


  • Collaborated with CAT Response team in the development of Envista CAT Initial Response Plan.
  • Developed & maintained the Corporate Travel Program, including the internal SharePoint and Yammer sites.
  • Used Microsoft Excel to develop tracking spreadsheets for travel booking, equipment inventory, subpoena, and evidence.
  • Creation of Data Visualization platforms of key metrics for the Operations team.

Certification

Communication Skills

L3 Leadership Skills

Project Management

Time Management

Data Visualization

Timeline

Director of Operations

Envista Forensics
03.2006 - Current

High School Diploma -

Denham Springs High School

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