Jenna Weber

- Greet guests as they approach our location.

- Go above expectations of all guests standards.

- Spiel to guests about the rules and guidelines before entering the Tavern

- Resolve all guests concerns or questions to the best of my knowledge and ability.

- Stock all silverware, Napkins, Trays, Ice and more.

- Bus tables when necessary and when servers are falling behind.

• Deliver safety spiels before ride begins.
• Obey by all the rules and restrictions of my attraction.
• Greet guests at all times and give them some daily tips in order to make their day magical.
• Learned new skills and knowledge becoming a trainer and shared information to others.
• keep guests safe on fast paced/ high energy attraction.
• Maintain guests safety by verifying boarding requirements.
• Maintain high ride efficiency to minimize wait times and allow more guests to experience the attraction.
• Assist guest with recommendations and accommodations.
• Partner with maintenance to record any ride or show related concern.
• Learning multiple complex ride systems.
• Maintain guests flow, satisfaction and high guest interactions.

• Worked with POS system to place orders and handle Personal requests.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Liked to promote to increase the sale to thrive and become stronger as a associate worker.

• Kept all snacks carts stocked up
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases.
• Greeted guests as they walked by or purchased snacks or drinks.
• Took responsibility when handling with guests allergies and took actions quickly to get them all the information and provided them with chefs when necessary.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Performed the tasks I was given and did above and beyond from what was asked of me.

• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Answered questions about store policies and addressed customer concerns.