Jenna Wilson
Soquel,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to work with the Santa Cruz Fire Department reach their emergency preparedness goals for the City of Santa Cruz.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Code Compliance Specialist
City of Santa Cruz
08.2018 - Current
- Enforcement of California building, zoning, municipal and health and safety codes via legal notices, citations, fines and penalties
- Conduct site inspections, maintain a caseload of 120+ cases
- Prepare staff reports, hearing packets, inspection warrants
- Coordination of annual staff training and biannual community outreach events
- City wide collaboration as a member of the Homelessness Response Division's Encampment Assessment Team and Logistics Chief of the Emergency Operations Center.
Acting Management Analyst
City of Santa Cruz
12.2023 - 01.2024
- Participated in an RFP, through conducting a multi-jurisdictional fee study analysis for the building department
- Calculated and inputted end of year budget estimates, invoicing, change orders
- HR onboarding for new hires, including producing interview packets
- Reviewed invoicing for grant reimbursement
- Made updates to the City website.
Community Service Officer
City of Santa Cruz
12.2007 - 08.2018
- Enforced California penal, vehicle, municipal and health and safety codes
- Issued citations, conducted criminal investigations and prepared police reports
- Trained in crime scene investigation, training officer, crime analysis and records retention
- Developed policy, procedures and forms to create a permit registry for over 50 registrants as the department’s first permit officer
- Supervised and trained new hire CSOs as a certified field training officer
Communications Dispatcher
County of Fresno
07.2006 - 08.2007
- Received and processed 911 and non-emergency phone calls
- Dispatched deputies and allied agencies to calls for service.
Education
Bachelor of Arts - Linguistics
California State University
Fresno, CA05.2005
Associate of Arts - Liberal Arts
Cabrillo College
Aptos, CA05.2003
Skills
- Highly motivated
- Effective problem solver
- Knowledge of community services and programs
- Training and teaching experience
Certification
- Emergency Management Institute Professional Development Certificate, FEMA
- Certified Code Enforcement Officer, California Association of Code Enforcement Officers
- Certified Housing & Property Maintenance Inspector, International Code Council
- Leadership Certificate, City of Santa Cruz
- Active Violence Emergency Response Training Certificate, HSI
Timeline
Acting Management Analyst
City of Santa Cruz
12.2023 - 01.2024
Code Compliance Specialist
City of Santa Cruz
08.2018 - Current
Community Service Officer
City of Santa Cruz
12.2007 - 08.2018
Communications Dispatcher
County of Fresno
07.2006 - 08.2007
Bachelor of Arts - Linguistics
California State University
Associate of Arts - Liberal Arts
Cabrillo College
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