Summary
Overview
Work History
Education
Skills
Graves Scholarship Award
Timeline
Generic

Jenna Woody

Novi

Summary

Dynamic Barista Shift Supervisor at The Dixboro Project with proven expertise in team collaboration and barista training. Enhanced customer relationships through attentive service and boosted sales by promoting seasonal beverages. Skilled in cash handling accuracy and adaptability, fostering a positive work environment while optimizing staffing patterns for peak performance.


Developed leadership and team coordination skills in fast-paced coffee shop environment, ready to transition into new field. Skilled in managing operations and ensuring exceptional customer service, with focus on efficiency and quality. Seeking to apply these transferable skills to contribute effectively in new professional setting.

Overview

2
2
years of professional experience

Work History

Barista Shift Supervisor

The Dixboro Project
02.2023 - Current
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.

Classroom Observer

Novi Community Schools
10.2023 - 12.2023

To receive observation hours, I went to my old freshman year teacher from high school and sat in on his classes every Wednesday. I came prepped to every class with questions to ask him, was able to teach a lesson to the students, and observed his teaching methods as much as I could.

Classroom Observer

Trenton Public Schools
01.2023 - 04.2023

To receive observation hours, I went an observed my mom's classroom every Friday for a couple of months. I helped my mom lead lessons, walk kids to and from classrooms, and helped in other ways that my mom needed me to.

Education

Secondary Education

Eastern Michigan University
Ypsilanti, MI
05-2026

High School Diploma -

Novi High School
Novi
05-2021

Skills

  • Team collaboration
  • Cleanliness maintenance
  • Barista training
  • Drink preparation speed
  • Cash handling accuracy
  • Adaptability to change
  • Shift scheduling
  • Attention to detail
  • Critical thinking

Graves Scholarship Award

This was a Study Abroad Scholarship for students that I applied for and was granted. I received the scholarship at a ceremony.

Timeline

Classroom Observer

Novi Community Schools
10.2023 - 12.2023

Barista Shift Supervisor

The Dixboro Project
02.2023 - Current

Classroom Observer

Trenton Public Schools
01.2023 - 04.2023

Secondary Education

Eastern Michigan University

High School Diploma -

Novi High School