Jenna Zamecnik
Summary
Proven track record in enhancing customer engagement and sales at Maurices, leveraging exceptional relationship-building and technology skills. Expert in team collaboration and problem-solving, significantly contributing to team goals. Demonstrates a commitment to excellence, reliability, and a goal-oriented approach, ensuring optimal customer service and operational efficiency.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bath and Body Works
04.2024 - Current
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Stylist Sales Associate
Maurices
01.2023 - 09.2023
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
Lifeguard
City Of Salina's Kenwood Cove Aquatic Park
05.2020 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Salina Central High School
650 E Crawford St, Salina, KS05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Friendly and Helpful
- Technology skills
- Organization
- Relationship Building
- Reliable and punctual
- Listening Skills
- Excellent people skills
Timeline
Sales Associate
Bath and Body Works
04.2024 - Current
Stylist Sales Associate
Maurices
01.2023 - 09.2023
Lifeguard
City Of Salina's Kenwood Cove Aquatic Park
05.2020 - 08.2021
High School Diploma -
Salina Central High School