Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ronald Moss

Mobile,AL

Summary

Dynamic sales professional with a proven track record at SpringHill Toyota, adept in customer service and sales strategies. Excelled in building customer relationships and meeting sales goals, demonstrating exceptional teamwork and problem-solving abilities. Achieved a notable increase in customer satisfaction, leveraging expertise in product knowledge and negotiation tactics.

Overview

10
10
years of professional experience

Work History

Sales Associate

SpringHill Toyota
09.2024 - Current

Assisted customers in the buying process of their new vehicle.

Demonstrated product knowledge by explaining the differences in each option based on the models they are interested in.

Processed paper work.

Assisted in filling out Applications for purchase.

Customer satisfaction.

Made calls, greeted customers and sent out text/emails on unit inquirers.

Followed up with customers to insure that all of their needs have been met.

Sales Associate

Jason Pilger CDJR
03.2022 - 09.2024

Assisted customers in the buying process of their new vehicle.

Demonstrated product knowledge by explaining the differences in each option based on the models they are interested in.

Processed paper work.

Assisted in filling out Applications for purchase.

Customer satisfaction.

Made calls, greeted customers and sent out text/emails on unit inquirers.

Followed up with customers to insure that all of their needs have been met.

Auditor/ Velet

Renaissance Battlehouse
11.2016 - 02.2022

Assisted customers with their stay at the hotel.

Processed paper work.

Made sure that all units were accounted for in the system and in the garage.

Assisted with knowledge of the area to insure the guest had the most comfortable stay.

Assisted with luggage and parking their vehicle.

Electrician Helper

KBR
01.2015 - 11.2016

Took part in the construction and demolition of electrical systems, conduit, electrical panels, cable trays etc.

Operated forklift and man lift.

Pulled wire and fabricated conduit.

Mounted conduit and electrical instruments.

Climbed ladders and scaffolding.

Used harness from point A to point B while in structures.

Installed grounding wire.

Spliced wiring and installed operation rooms.

Education

Electrical Instrumentation - Electrical Instrumentation

Alabama Southern Community College
Monroeville, AL
01.2015

Washington County Highschool
Chatom, AL
05.2012

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Client Service
  • Conflict Resolution
  • Store Opening and Closing
  • Sales expertise
  • Product Sales
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Sales Strategies
  • Meeting deadlines
  • Merchandising knowledge
  • Upselling
  • Professional Demeanor
  • Retail Store Operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest Relations
  • Sales Training
  • Payment Processing
  • Inventory Tracking
  • Sales Development
  • Building rapport
  • Inventory Control
  • Merchandise Display
  • Product Recommendations
  • Order Processing
  • Sales Goals Attainment
  • Point of sale operation
  • Negotiation Tactics
  • Display Setup
  • Relationship selling
  • Persuasion techniques
  • Sales trends
  • Cold-calling
  • CRM software proficiency
  • Dispute Mediation
  • Client Account Management
  • Type product knowledge
  • Expert in Subject
  • Financial records analysis
  • Written and oral communication skills
  • Hospitality and accommodation
  • Superb time management
  • Reading comprehension skills
  • Calm Demeanor
  • Service-oriented
  • Positive and professional
  • Exceeds sales goals
  • Excellent communication skills
  • Contact follow-up
  • Friendly and Helpful
  • Honest and Dependable

Accomplishments

I have been recognized as the SalesMan of the Month 12 times as a Sales Associate at Jason Pilger Chrysler Dodge Jeep Ram.

I was given the “Nelo Couch” hustle award my Senior Football season. Along with being the Captain of the Defense.

I was given an award for being a Muti Sport Athlete in Highschool. Playing Football, Baseball, Basketball and Golf while in Highscool.

I was given the award of being “All County” at Defensive End in Football my senior year.

Timeline

Sales Associate

SpringHill Toyota
09.2024 - Current

Sales Associate

Jason Pilger CDJR
03.2022 - 09.2024

Auditor/ Velet

Renaissance Battlehouse
11.2016 - 02.2022

Electrician Helper

KBR
01.2015 - 11.2016

Electrical Instrumentation - Electrical Instrumentation

Alabama Southern Community College

Washington County Highschool
Ronald Moss