Jenna Bodin
Abbeville,LA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Substitute Teacher, K-12
Vermilion Parish School Board
01.2023 - 05.2023
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
Front Desk Agent
Lafayette Bone And Joint Clinic
05.2022 - 08.2022
- Took appointments over the phone, in person, and via computer for patients and provided confirmation information.
- Answered patient telephone calls promptly and appropriately handled needs.
- Used internal software to process appointments, check-ins, and check-outs.
- Greeted patients upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold a polished company image.
- Oversaw fast-paced front desk operations and patients' needs at a busy office.
Sales Associate
Express
01.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
North Vermilion High School
Maurice, LA05.2021
Skills
- Sales Development
- Inventory Control
- Client Account Management
- Customer Needs Assessment
- Product Sales
- Order Processing
- Payment Processing
- Upselling
- Inventory Tracking
- Merchandising Knowledge
- Cash Handling
- Exceptional Customer Service
Timeline
Substitute Teacher, K-12
Vermilion Parish School Board
01.2023 - 05.2023
Front Desk Agent
Lafayette Bone And Joint Clinic
05.2022 - 08.2022
Sales Associate
Express
01.2021 - 02.2022
High School Diploma -
North Vermilion High School
Similar Profiles
Crystal Gremillion DeshotelCrystal Gremillion Deshotel
School Counselor at Vermilion Parish School Board,School Counselor at Vermilion Parish School Board,
Kayla CoreilKayla Coreil
Speech-Language Pathologist at Vermilion Parish School BoardSpeech-Language Pathologist at Vermilion Parish School Board
Amy SuireAmy Suire
Teacher at Vermilion Parish School BoardTeacher at Vermilion Parish School Board
Andrea ViceAndrea Vice
Second Grade Classroom Teacher at Vermilion Parish School Board- Cecil Picard Elem.Second Grade Classroom Teacher at Vermilion Parish School Board- Cecil Picard Elem.
Rontrell SylvesterRontrell Sylvester
Warehouse Worker at AmazonWarehouse Worker at Amazon