Jennah Herdman

• Checked customers out, counted drawers, helped locate specific items for customers, answered questions on telephone and in-store.

Accounts Payable:

• Paying all bills/invoices for over 450+ vendors across the U.S.
• Reconciling all 13 bank accounts monthly
• Managing the town's finances, loans, assets, contracts, and credit
• Responsible for all audits from the state and IRS

Payroll Coordinator:

• Weekly payroll for hourly, salaried, and contractual employees
• Responsible for anything related to taxes, unemployment, and retirement. This includes W2s.
• Serve as the Benefit Coordinator to handle all employee benefits, insurance disputes, dependents, medical leave, child support, etc. I am a certified PEIA coordinator for the state of West Virginia
• Responsible for tracking employees' licenses and certifications

HR:

• Serve as the HR manager
• Responsible for all new, current, and past employees
• In charge of all on-boarding paperwork
• Write-ups, suspensions, and terminations (voluntary or involuntary) are filed by me
• Hold interviews, follow-ups, and set up meetings for interested applicants

Council & Mayor:

• Set up all council meetings and take notes
• Prepare financial reports and daily intake statuses
• Address issues within the municipality and influence solutions
• Assist mayor with professional meetings, grants, funding resources, etc.

Chairwoman of the Event Group:

• Plan, organize, and host all municipal-wide events, including parades
• Send out donation letters, collect support/funding, hire vendors, advertise
• Example: Back to School Bash is where we hand out over 200 backpacks completely filled with all needed school supplies for K-12.

Police Department:

• Recently took over police department as the appointed clerk
• Handle all tickets, citations, payment plans, etc.
• Work with the DMV for suspensions, reinstatements, records, etc
• Hold municipal court monthly
• Meet with police applicants, set up necessary steps and training with the police academy, manage officers, and assist the Chief
• Certified to be a Municipal Court Judge in the state of WV
• Administer drug tests for ALL employees in the municipality

• Prepared business for opening, handling large sums of money, being trusted with combinations/keycard, handling customers and their private affairs, assisting with payments and loans. Establishing a relationship with new or returning customers.
• Act as a call center in answering phone calls, assisting with online payments, transfers, fixing accounts via telephone, etc.

• Prepared business for opening, counted the drawers and deposits at the end of the night, closed and locked up businesses. Helped customers with issues related to food, payment, gift cards, checks, etc. Handled checks for delivery drivers and inventory.

• I was a remote tutor for the writing center program at Marshall University. Students had the option of meeting with me via chat (webcam) or send in their documents via E-Tutoring.
• I would review documents, essays, homework, etc. alongside the assignment sheet/requirements and leave 1-2 pages of detailed notes for each student.
• I have received a lot of positive feedback from the students I have tutored.