Dedicated Rideshare Driver with over 6 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Committed to treating all task at hand with high priority and complete in a timely manner. Known for dedication to excellence. Trained in vehicle maintenance and detail-oriented cleaning. Dedicated ride-share driver professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Jennale Coffman
Fremont,CA
Summary
Overview
9
years of professional experience
Work History
Postmates,DasherCastro Valley, CA
Delivery Driver
05.2014 - Current
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Successfully avoided time delivery delays by carefully planning best routes.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Planned delivery routes and most efficient methods of distribution.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Worked overnight shifts during peak periods to meet coverage needs.
Lyft And UberFremont, CA
Rideshare Driver
06.2016 - Current
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Worked overnight shifts during peak periods to meet coverage needs.
- Planned delivery routes and most efficient methods of distribution.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Read maps and followed written and verbal geographic directions.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Experience with driving variety of electric vehicles of one year
Education
Venture Independent StudySan Ramon, CA
High School Graduate from G.E.D
05.2014
University Overview
Skills
- Attention to Detail
- Valid Driver's License
- GPS Navigation
- Heavy Lifting
- Ability to Lift 50 Pounds
- Verbal and Written Communication
- Customer Service
- Dependability and Honesty
- Traffic Laws and Regulations
- Dispatch Communication
- Route Management
- Basic Math Skills
- Efficiency and Time Management
- Vehicle Inspection
- GPS and Route Planning
- Complex Problem-Solving
- Responsible Driver
- Customer Response
- Fluent in English
- Order Picking and Processing
- Map Reading Skills
- Pre-Trip and Post-Trip Inspections
- Overnight Runs
- Food Delivery
- Vehicle Cleaning and Maintenance
- Delivery Record Keeping
- Order Adjustments
- Communication and Interpersonal Skills
- Transportation Logs
- Delivery Verification
- Valid Vehicle Insurance and Registration
- Fleet Safety Certified
- Safety
- Customer Satisfaction
- Transporting Passengers
- Scheduled Maintenance
- Time Management
- Safe Driving Practices
- Local and Long Distance Driving
Timeline
Rideshare Driver
Lyft And Uber
06.2016 - Current
Delivery Driver
Postmates,Dasher
05.2014 - Current
Venture Independent Study
High School Graduate from G.E.D