JENNALI DEGUZMAN
Saint Cloud
Summary
Experienced with providing exceptional service in fast-paced environment. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming dining experience.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden-Lake Nona
Orlando, FL
01.2023 - 07.2025
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Coordinated efficient table management, optimizing seating arrangements during peak hours.
- Trained new staff on menu knowledge and service standards to enhance team performance.
- Assisted in inventory management, tracking stock levels and minimizing waste.
- Developed strong relationships with regular patrons, enhancing overall dining experience.
Aquatic Attractions Lifeguard
Volcano Bay
Orlando, FL
03.2022 - 10.2022
- Responsible for the safe operation of attractions in water up to depth of 3 ½ Feet.
- Patron Surveillance water zones always
- Guest Services
Shift Supervisor
KFC
St.Cloud, FL
11.2019 - 03.2022
- Responsible for assisting the general manager in leading and team building
- Effectively Communicated Goals, promotions, business updates etc.
- Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and
Education
Diploma -
Saint Cloud High School
Saint Cloud, FL05.2021
Skills
- Adaptability
- Interpersonal Communication
- Complex Problem Solving
- Leadership
- Team Building
- Strong communicator
- Effective problem-solver
- Lifeguard certification
- Leadership qualities
- Patience and empathy
- Team collaboration
- Safety training
Timeline
Server
Olive Garden-Lake Nona
01.2023 - 07.2025
Aquatic Attractions Lifeguard
Volcano Bay
03.2022 - 10.2022
Shift Supervisor
KFC
11.2019 - 03.2022
Diploma -
Saint Cloud High School