Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Spark Delivery
04.2019 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Planned delivery routes and most efficient methods of distribution.
Store Associate/Cashier
Salvation Army Thrift Store
09.2018 - 04.2019
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Assisted customers by answering questions and fulfilling requests.
Worked closely with shift manager to solve problems and handle customer concerns.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Customer Service Representative
TTEC
06.2014 - 01.2018
Developed customized solutions of deposit, lending and other products for small business customers.
Opened, closed and updated accounts for customers.
Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Performed wire transfers, change in account policies, reported lost/stolen debit cards and issued new ones, etc