JENNEFER A. ELIE
Youngsville,NC
Summary
Accomplished and versatile Executive Director with over 20 years of demonstrated gumption in delivering mission-critical results. Offering organized and detail orientated skills in directing high performing teams to develop solutions and solve operational and technical problems. Passionate about creating strategic alliances with internal and external leaders and effectively aligning with and supporting key business initiatives. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials, and strategies.
Overview
20
20
years of professional experience
Work History
Executive Director
Syneos Health
Morrisville, NC
09.2020 - 12.2021
- Spearheaded successful Strategic Business Initiatives thru identification of operational risk triggers impacting prior deployments.
- Centralized technology for RFP evaluation of Enterprise Resource Management (ERP), Customer Relationship Management (CRM), and Supply Chain Management (SCM) software specific to clinical adaptability including root cause analyses, data analytics, process improvement, and compliance development.
- Translated governing board directives into actionable front-line service policies to meet corporate needs thru quality assurance and process improvements.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability with cost savings of 32 million/year.
- Drove strategic improvements to enhance operational and organizational efficiencies.
Senior Director
Syneos Health
Morrisville, NC
03.2018 - 09.2020
- Executed formation of integrated vendor management framework thru deployment of planned and integrated project and program schedules.
- Executed strategic direction for 16-person organization presiding over more than $1.2B in spend across more than 20K suppliers in 74 countries.
- Aligned procurement organizational objectives thru risk management framework analysis for service provider segmentation strategies to derive maximum value from vendors within product support.
- Validated quality of enterprise deliverables thru design controls and risk assessments, resulting in cost controls and established procedures.
- Established business plans and developed COVID vendor guidance documents and BREXIT impact analysis to facilitate project initiates, trainings, and administrative activities.
Project Director
Syneos Health
Morrisville, NC
05.2014 - 03.2018
- Provided oversight to Project Managers overseeing large full scope clinical projects, and global portfolios.
- Participated in business development activities including preparation and delivery of bid defense packages and subsequent development of budget, staffing, and capabilities, resulting in 29% increase in overall awards within General Medicine Business Unit.
- Exceeded targeted gross margins and realization thresholds within revenue recognition and backlog forecasting.
- Actively coached and mentored other Project Management staff in general team leadership skills, customer management skills, project management skills, internal processes, and project specific tasks.
- Deployed and conducted review and initiation of department SOPs/Working Practices/ Job Descriptions for Clinical Operations.
- Orchestrated wide range of projects, improvement strategies, changes implementation, new revenue stream establishment.
Senior Project Manager
Syneos Health
Morrisville, NC
02.2010 - 05.2014
- Oversaw large portfolio of 3-8 projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Demonstrated expert operational oversight and guidance to support prioritization of activities, verification of work performed, compliance, and development of contingency plans within multiple clinical trials of clinical program.
- Facilitated executed contract and financial aspects of assigned projects/programs, including review and approval of study budgets, vendor budgets, invoicing, and payment
- Produced and distributed status, resourcing and tracking reports as well as functional area plans, to appropriate team members and Senior Management
- Clinical Project Management Liaison for development and testing of new CTMS system integrating trial management, eDC, IWRS, and Safety.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Manager, Clinical Development
Parexel International
Durham, NC
12.2009 - 02.2010
- Responsible for creating In-House monitoring solutions within new organizational unit.
- Provided management oversight for 23 Clinical Monitoring Associates (CMAs) working on projects ranging in size and complexity from single service studies to large full scope, multiple protocol projects, global projects and/or portfolio of projects.
- Defined and implemented department SOPs, Working Practices, project tracking mechanisms, tools and templates, and methodology.
- Engaged Business Development and Proposal/Contracts teams to develop proposal and study budget templates for Customer requested opportunities specific to remote monitoring capacities.
- Enhanced framework for related processes and procedures to implement in-house monitoring management strategies and seamless implementation of various related tactics (readiness assessments, focus groups, and targeted communications) to ensure sound methodology and platform for delivery of plans/services.
Project Manager/Clinical Trials Manager
Novella Clinical
Morrisville, NC
07.2007 - 12.2009
- Led team of 27 Clinical Research Associates and 10 functional leads through 1-3b of pharmaceutical/ biotechnology protocol studies including start-up, training, protocol changes, data collection, and medical writing
- Successfully oversaw multiple protocol program for 163 sites through study start-up ensuring team readiness and step-by-step timeline of activities
- Cultivated new monitoring standards to capture study-specific information requested by sponsor across multiple vendors and Sponsors
- Minimized project risk exposure thru ongoing risk evaluation by all stakeholders.
- Established effective business relationships with key opinion leaders in pharmaceutical and medical communities.
Project Manager/ Project Specialist/Data Manager
IQVIA, Quintiles Transnational
Morrisville, NC
02.2002 - 07.2007
- Led team of 28 Clinical Research Associates and 4 Clinical Trial Managers through Phase 1-3b clinical studies for variety of pharmaceutical/ biotechnology clients.
- Served as North American Project Manager for 56 million global program (3 protocols).
- Created new filing system for clinical global program to enhance efficiency, organization, and reporting capabilities.
- Removed ambiguity for Clinical Research Associates thru development of toolsets to assist with prioritization of monitoring activities during investigator visits.
- Developed trend identification process for early detection of issues and proactive evaluation of recruitment strategies.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities for 3 potential clients.
- Collected, reviewed, and analyzed data from 11 vendors for clinical data management needs.
- Built and deployed plans, reports, validation procedures and entry processes for data management needs.
- Collaborated with Clinical Trial Manager to develop consolidated data management and clinical review guidelines for two protocols.
- Designed, deployed, validated, and finalized database systems for clinical and medical operations.
Education
Clinical Research Associate Certification - Clinical Research
Durham Technical Community College
Dayton, OH05.2004
Bachelor of Arts - Business Administration And Management
University of Dayton
Dayton, OH05.1998
Skills
- High Dollar Contract Negotiations
- Leadership and People Development
- Data Driven Strategic Planning
- Creative Problem Solving thru Risk Assessment
- Change Management
- Financial Transformation
- Mergers and Acquisitions
- Process Engineering
- Relationship Management
- Change and Growth Management
- Portfolio Management
- Integrity and Transparency
- Effective Communicator and Public Speaker
- Program Management
Timeline
Executive Director
Syneos Health
09.2020 - 12.2021
Senior Director
Syneos Health
03.2018 - 09.2020
Project Director
Syneos Health
05.2014 - 03.2018
Senior Project Manager
Syneos Health
02.2010 - 05.2014
Manager, Clinical Development
Parexel International
12.2009 - 02.2010
Project Manager/Clinical Trials Manager
Novella Clinical
07.2007 - 12.2009
Project Manager/ Project Specialist/Data Manager
IQVIA, Quintiles Transnational
02.2002 - 07.2007
Clinical Research Associate Certification - Clinical Research
Durham Technical Community College
Bachelor of Arts - Business Administration And Management
University of Dayton
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