Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennelle Furnace

Massena,NY

Summary

Dynamic Senior Certified Pharmacy Technician with extensive experience at Walgreens, excelling in patient care and employee training. Proven track record in resolving complex billing issues and maintaining FDA compliance. Adept at dispensing medications and fostering team collaboration, ensuring optimal service delivery and inventory accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Saint Regis Mohawk Tribe Indian Health Services
Hogansburg, NY
12.2021 - Current
  • Assisted pharmacists in preparing, blister packing, and dispensing medications to patients and clinic staff, utilizing the ScriptPro pharmacy system.
  • Managed inventory by sustaining appropriate product amounts through the pharmacy inventory system and confirming correct 340B contract pricing for each product.
  • Collaborated with doctors and nurses regarding formulary medications.

Senior Certified Pharmacy Technician

Walgreens #10591
Malone, NY
03.2018 - 12.2021
  • Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
  • Resolved billing issues with insurance companies or other third-party payers.
  • Filled prescriptions accurately under the direct supervision of a pharmacist.
  • Provided customer service to patients regarding their prescription medications.
  • Conducted regular audits of medication inventories in order to identify discrepancies.
  • Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment.
  • Requested prescription refills for patients.

Education

Associate of Science - General Studies

North Country Community College
Saranac Lake
06-2014

Skills

  • Empathy and patience
  • Verbal and written communication
  • Team collaboration and employee training
  • Detail-oriented and
  • Problem-solving skills
  • Resolving customer issues
  • Point of sale systems proficiency
  • Medical insurance claims processing
  • Regulatory compliance and pharmacy law compliance

Certification

  • Maintained PTCB Certification
  • Ensured my CPR & Narcan training is completed every two years.
  • Maintaining knowledge and skills in healthcare and pharmacy using TRC healthcare monthly.

Timeline

Certified Pharmacy Technician

Saint Regis Mohawk Tribe Indian Health Services
12.2021 - Current

Senior Certified Pharmacy Technician

Walgreens #10591
03.2018 - 12.2021

Associate of Science - General Studies

North Country Community College

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