Jennelle O'Rilley

Organized and managed vendor accounts

• Managed company scheduling of daily projects ensuring smooth communication between customers and managers
• Scanned, emailed, and faxed documents
• Utilized Microsoft Word, Excel, SAGE US software
• Handled confidential and sensitive information with discretion and tact.
• Answered and screened high volume of calls and emails and responded accordingly to support executive correspondence.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Improved office efficiency by implementing new digital filing systems and document management processes.

• Managed schedules for multiple children, coordinating extracurricular activities and appointments efficiently.
• Organized outdoor excursions that promoted physical activity as well as team-building skills among peers.
• Improved communication skills in children by engaging them in age-appropriate conversations and listening to their concerns.
• Provided transportation services to/from school and other activities, ensuring punctuality and safe travel at all times.
• Facilitated growth in motor skills through interactive games, arts and crafts projects, and hands-on learning opportunities for young learners.
• Offered emotional support during challenging times, such as family transitions or the arrival of new siblings, while maintaining a strong focus on the child's overall wellbeing.
• Established trust-based relationships with families through open communication channels and demonstrating genuine interest in the well-being of their children.
• Enhanced children's emotional and social development by fostering a nurturing environment.
• Maintained clean and organized living spaces, contributing to a comfortable home environment for the family.
• Encouraged children to be understanding and patient with others.
• Taught children basic life skills, manners and personal hygiene.
• Ensured child safety by closely monitoring playtime activities and proactively addressing potential hazards.

• Managed friendly and professional customer interactions.
• Answered customers questions regarding specifications, pricing and product availability
• Enhanced order accuracy by meticulously reviewing and entering customer orders into the system.
• Monitored and tracked progress of all production tasks for on-time delivery.
• Facilitated smooth transitions between production phases, ensuring minimal downtime for equipment setup.
• Contributed to a reduction in backorders through careful inventory tracking and proactive communication with warehouse staff.