Jennelyn Lunca
Las Vegas,NV
Summary
Resourceful Fountain Worker known for high productivity and efficiency in task completion. Skilled in beverage preparation, customer service, and hygiene maintenance. Excel at communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Fountain Worker
Resorts World Las Vegas
Las Vegas, Nevada
06.2021 - Current
- Assisted other team members when needed during peak business hours.
- Took special orders from customers for custom-made beverages.
- Performed opening and closing duties such as restocking coolers with soda cans or bottles.
Deli Clerk
Rio Hotel and Casino
Las Vegas, Nevada
05.2016 - 03.2020
- Utilized point-of-sale system to process payments from customers.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Greeted customers in a friendly and professional manner.
- Assisted customers with selecting products from the deli case or menu board.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Maintained cleanliness of the deli area and equipment.
Keno Runner
Rio Hotel and Casino
Las Vegas, Nevada
05.2014 - 05.2015
- Checked identification of players to verify age eligibility for gaming.
- Received payment from customers for tickets purchased.
- Provided prompt resolution to any customer complaints or issues
Players Club Representative
Rio Hotel and Casino
Las Vegas, Nevada
05.2012 - 05.2013
- Greeted customers and responded to inquiries in a timely manner.
- Actively promoted special events and promotions throughout the casino property.
- Verified member identification when redeeming points or rewards at the casino outlets or kiosks.
- Assisted guests in signing up for the Player's Club membership and explained the various membership tiers.
- Managed cashiering duties associated with issuing complimentary items, vouchers, and tickets issued by Player's Club representatives.
Box Office Cashier
Mandalay Bay Resort & Casino Las Vegas
Las Vegas, Nevada
04.2007 - 06.2010
- Answered phone calls regarding show times, pricing, and other inquiries.
- Greeted customers and provided assistance with ticket purchases.
- Processed payments using cash, credit cards, debit cards, and gift cards.
Education
GED -
Adult Education
Las Vegas, NVSkills
- Menu Memorization
- Food safety knowledge
- Order Accuracy
- Creativity and Innovation
- Payment Processing
- Basic Math
- Cash Handling
- Order Taking
- Phone orders
- Customer Transactions
- Money Handling
- Teamwork and Collaboration
- Cleaning and sanitizing
- Food Running
- Excellent Communication
- Team Player
- Food Handler Certification
- Cash Register Operations
- Food Handlers Card
- Loyalty Program Promotion
- Sales and Promotions
- Handling Complaints
Timeline
Fountain Worker
Resorts World Las Vegas
06.2021 - Current
Deli Clerk
Rio Hotel and Casino
05.2016 - 03.2020
Keno Runner
Rio Hotel and Casino
05.2014 - 05.2015
Players Club Representative
Rio Hotel and Casino
05.2012 - 05.2013
Box Office Cashier
Mandalay Bay Resort & Casino Las Vegas
04.2007 - 06.2010
GED -
Adult Education