Rapid Response Agent - Human Resources Coordinator
W RETREAT AND SPA VIEQUES ISLAND
2010 - 2014
- Receive all guest calls and ensure request are franted
Jennette Mendez
Summary
Recognized for integrity, adaptability, determination, and results-driven approach. I am committed to represent your interest and vision with professional diligence.
Work History
Accounting Assistant
INN ON THE BLUE HORIZON BOUTIQUE HOTEL
2006 - 2008
Front Office Medical Manager - Lab Technician - PN
ALLEN S. YANOFF, MD,
1990 - 2006
- Front facing operations, direct personal patient/client communications, building trust, retaining and expanding clientel
- Operational oversight for 3 - in house physicians
- Inter-department coordination
- Adherence to HIPPA and OSHA regulatory requirements
- Staff management and development
Education
Psychology And Latin Caribbean Studies
Hunter College
New York (City), NYMicrosoft Office Suite, Business Management
Queens College
Flushing, NYSkills
- Customer Service/Relations - high profile clients - 25 years
- Provide personalized guest experiences
- Strong communication skils (English/Spanish)
- Guest services coordination
- Inter-departmental Coordination
- Talent Acquisition and Training
- Problem-solving skills
- Customer complaint resolution
- Adaptability and flexibility
- Teamwork and collaboration
- Operational Risk Mgmt, Compliance, Safety
- Proactive engagement
- Analytical thinking
- Microsoft Office Suite
Timeline
Rapid Response Agent - Human Resources Coordinator
W RETREAT AND SPA VIEQUES ISLAND
2010 - 2014
Accounting Assistant
INN ON THE BLUE HORIZON BOUTIQUE HOTEL
2006 - 2008
Front Office Medical Manager - Lab Technician - PN
ALLEN S. YANOFF, MD,
1990 - 2006
Psychology And Latin Caribbean Studies
Hunter College
Microsoft Office Suite, Business Management
Queens College