Dedicated Direct Support Professional skilled in client support and compassionate caregiving. Expertise in behavior redirection and health and safety compliance, committed to enhancing client independence and daily living skills.
Overview
20
20
years of professional experience
Work History
Direct Support Professional
Advocacy Resource Center
Plattsburgh, NY
06.2025 - Current
Provided individualized support to clients, fostering independence and enhancing daily living skills.
Assisted in the development and implementation of personalized care plans tailored to client needs.
Facilitated communication between clients and families, ensuring clear understanding of care objectives.
Monitored client progress, documenting changes and reporting to supervisory staff for ongoing assessment.
Engaged clients in meaningful activities, promoting social interaction and emotional well-being.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Frontline Member Associate
Sam's Club
Plattsburgh, NY
10.2023 - 06.2025
Assisted members with product inquiries and provided excellent customer service.
Processed transactions efficiently using POS systems and managed cash handling.
Maintained clean and organized sales floor, ensuring product availability and visual appeal.
Collaborated with team members to optimize inventory management and restocking processes.
Resolved member complaints promptly, enhancing overall satisfaction levels.
Trained new associates on operational procedures and customer engagement techniques.
Lead Toddler Teacher
YMCA Bright Beginnings
Plattsburgh, NY
11.2022 - 04.2023
Developed and implemented engaging curriculum for toddlers, fostering social and cognitive development.
Supervised classroom activities, ensuring safe and nurturing environment for children.
Collaborated with parents to discuss child progress and address developmental concerns.
Mentored junior teachers, providing guidance on best practices in early childhood education.
Organized daily schedules and lesson plans to enhance learning experiences.
Conducted assessments to monitor individual growth and adapt teaching strategies accordingly.
Preschool Classroom Aide
JCEO Community Outreach
Plattsburgh, NY
03.2022 - 10.2022
Assisted teachers in implementing daily lesson plans and activities for preschool children.
Supported classroom management by maintaining a safe and engaging learning environment.
Prepared educational materials and resources to enhance student learning experiences.
Monitored student progress and provided feedback to teachers on individual development.
Organized classroom supplies and maintained cleanliness to promote an effective learning space.
Daycare Provider
Tots R Us
Plattsburgh, NY
08.2017 - 07.2019
Developed and implemented engaging educational activities to foster learning and development.
Supervised children's daily routines, ensuring safety and positive interactions among peers.
Communicated effectively with parents regarding child progress and behavioral concerns.
Mentored new staff on daycare policies, procedures, and best practices for child care.
Conducted regular assessments of children's developmental milestones to track progress over time.
Enhanced operational efficiency by streamlining daily schedules and resource allocation for activities.
CAP 1 Associate
Walmart
Plattsburgh, NY
08.2016 - 02.2017
Managed inventory replenishment processes to maintain optimal stock levels.
Trained new associates on safety protocols and operational procedures.
Streamlined product organization in aisles to enhance customer shopping experience.
Implemented best practices for merchandise handling, reducing damage rates.
Janitor
CVI Janitoral
Plattsburgh, NY
09.2006 - 02.2011
Maintained cleanliness and sanitation standards across facility.
Operated floor care equipment, ensuring optimal performance and safety.
Conducted routine inspections to identify maintenance needs and hazards.
Trained new staff on cleaning protocols and safety procedures.
Developed efficient cleaning schedules, enhancing operational workflow.
Monitored inventory of cleaning supplies, ensuring adequate stock levels at all times.
Education
Bachelor of Science - Human Development Family Relations
SUNY College At Plattsburgh
Plattsburgh, NY
05-2027
Associate of Science - Human Services
Clinton Community Collage
Plattsburgh, NY
08-2025
High School Diploma -
Robert E. Fitch Senior High
Groton, CT
06-2003
Skills
Time management
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Behavioral management
Client documentation
Decision-making support
Health and safety requirements
Disability awareness
Timeline
Direct Support Professional
Advocacy Resource Center
06.2025 - Current
Frontline Member Associate
Sam's Club
10.2023 - 06.2025
Lead Toddler Teacher
YMCA Bright Beginnings
11.2022 - 04.2023
Preschool Classroom Aide
JCEO Community Outreach
03.2022 - 10.2022
Daycare Provider
Tots R Us
08.2017 - 07.2019
CAP 1 Associate
Walmart
08.2016 - 02.2017
Janitor
CVI Janitoral
09.2006 - 02.2011
Bachelor of Science - Human Development Family Relations