Jenni Armstrong
Charlotte,NC
Summary
Customer-oriented, strategic-thinking sales professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing team-based relations. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, and identifying opportunities for personal growth. Committed to excelling in the spine and medical device industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Graham Street Pub
Charlotte, NC
06.2022 - 03.2024
- Prepare alcoholic and non-alcoholic beverages for bar and restaurant customers.
- Ensure a time efficient and clean environment for customers and other team members.
- Perform open and closing duties; verify cash drawers, credit card transactions and daily inventory.
Business Development and Data Entry Specialist
Armstrong McGuire & Associates
Charlotte, NC
01.2020 - 05.2022
- Supported lead generation and client outreach through social media, phone campaigns, and CRM updates; ensured data accuracy and streamlined reporting processes using Quickbooks and CRM tools.
- Assisted operational team with platform improvements and protocol rollouts to enhance service efficiency.
Rehabilitation Technician
Maxum Healthcare
Wilmington, NC
05.2018 - 12.2019
- Aided two adults with special needs with weekly personal care and life enrichment activities.
- Completed weekly analysis reports on behavioral and developmental accomplishments and regressions.
- Reviewed progress with social workers during on-site visits.
In-Home Aid
Outreach Health Services
Raleigh
04.2016 - 08.2017
- Provided daily care and therapy support for a child with Cerebral Palsy, assisting with mobility, personal needs, and reinforcement of therapeutic practices, collaborating with physical, occupational, and speech therapists.
Education
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Wilmington, NCTotal Ortho -
Medical Sales College (MSC)
Charlotte, NCSkills
- Healthcare and clinical familiarity
- Understanding of medical terminology
- Sales and customer-facing experience
- Customer relationship management
- Upselling techniques
- Tech and digital communication
- CRM software familiarity
- Content creation for outreach or educational purposes
Certification
- Aseptic Technique & Infection Prevention
- AvaMed Code of Ethics
- Bloodborne Pathogens
- Electrical and Radiation Safety
- Fire Safety
- HIPPAA Privacy & Security
- National Patient Safety Goals (NPSG)
- Operating Room Protocol
Timeline
Bartender
Graham Street Pub
06.2022 - 03.2024
Business Development and Data Entry Specialist
Armstrong McGuire & Associates
01.2020 - 05.2022
Rehabilitation Technician
Maxum Healthcare
05.2018 - 12.2019
In-Home Aid
Outreach Health Services
04.2016 - 08.2017
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Total Ortho -
Medical Sales College (MSC)
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