Dynamic and engaging bartender with a proven track record at Aubrey's Restaurant, excelling in high-volume service and customer satisfaction. Skilled in multitasking and cash handling, I fostered loyal clientele through exceptional hospitality and effective communication. Trained staff in best practices, enhancing team performance and driving repeat business.
Hi, I’m
Jenni Byrd
Knoxville,TN
Summary
Overview
22
years of professional experience
Work History
Aubrey's Restaurant
Bartender
02.2013 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and intake of liquor and beer orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Coldwell Banker Wallace & Wallace, Realtors
Real Estate Agent
03.2013 - 06.2021
Job overview
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Chilis's Bar and Grill
Bartender
06.2003 - 02.2011
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Education
Oneida HighschoolOnieda, TN
High School Diploma
05-2003
University Overview
BETA Club
4 years Varsity Soccer
4 years Varsity Basketball
Honor roll
Skills
- Strong multitasking
- Engaging personality
- Hospitality service expertise
- Professional appearance
- Clear and effective communication
- ABC standards
Timeline
Real Estate Agent
Coldwell Banker Wallace & Wallace, Realtors
03.2013 - 06.2021
Bartender
Aubrey's Restaurant
02.2013 - Current
Bartender
Chilis's Bar and Grill
06.2003 - 02.2011
Oneida Highschool
High School Diploma
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