Proficient in document entry, filing, and organization, enhancing office workflows and ensuring exceptional customer service.
Overview
28
28
years of professional experience
Work History
Senior Clerk
County of Saratoga
Ballston Spa, USA
09.2016 - 11.2025
Facilitated processing of election-related documents and vouchers, ensuring compliance with regulations.
Delivered training sessions for new election inspectors, improving overall team performance.
Responded to phone inquiries, providing clear instructions on election-related matters.
Guided coworkers through daily tasks to streamline operations during election periods.
Managed pay voucher processing while aiding payroll operations.
Trained new clerical staff on procedures and software tools.
Coordinated scheduling for election workers.
Managed inventory of office supplies and placed orders as needed.
Shift Supervisor
CVS Pharmacy
Malta, USA
07.1997 - 08.2016
Supervised daily operations and staff activities in a high-traffic pharmacy.
Managed inventory levels and ensured product availability for customers.
Trained new employees on company policies and customer service standards.
Coordinated schedules to optimize staffing during peak hours and events.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Resolved customer complaints and reported issues to senior management.
Assisted general manager with operations game plan and company initiatives implementation.
Maintained cleanliness and organization of the work area to uphold company standards.
Outreach Care Worker at Saratoga County Department of Mental Health and Addiction ServiceOutreach Care Worker at Saratoga County Department of Mental Health and Addiction Service