Dedicated restaurant hostess with strong customer service skills. Proven ability to enhance guest experiences through effective multitasking and proactive complaint handling.
Work History
Restaurant Hostess
1 Year 5 Months
La Chingona Mexican Cuisine | 03.2025 - Current
Greeted and seated guests efficiently, ensuring a positive first impression of the dining experience.
Managed reservations and waitlists using restaurant management software for optimal table turnover.
Collaborated with servers to communicate guest needs and enhance service quality.
Assisted in training new staff on customer service standards and operational procedures.
Implemented feedback mechanisms to gather guest opinions for continuous service improvement.
Education
High School Diploma
Mount Rainier High School | DesMoines, WA
No Degree - Cosmetology
Paul Mitchell The School | Federal Way | 07.2027
Skills
Greeting guests
Multitasking capabilities
Guest interaction
Reservation management
Strong multitasking
Sanitation practices
Active learning
Certification
Food Handlers License - [December 10th, 2025- December 10th 2026]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Interests
I enjoy helping others and giving back to the community.