Jenni Thomas
Drums,PA
Summary
Licensed Physical Therapist Assistant with 12 years of skilled experience in providing comprehensive care to individuals of various medical complexities. To grow in my professional career, I have the opportunity to add on additional responsibilities that was outside the scope of direct patient care. This has led me to gain a better understanding and insight on the non-clinical side of healthcare. I have the ability to multitask and shift priorities quickly and efficiently when needed. I can deescalate and diffuse difficult situations as they arise. I have the ability to adapt to changes in policy, expectations and environment. I am a fast learner and I require minimal oversight for success. My professional goal is challenging me in a new way, and I intend to continue this journey of growth and professionalism.
Overview
12
12
years of professional experience
Work History
Physical Therapist Assistant
Allied Services Integrated Health System
08.2024 - Current
- Provides administrative support to 10-15 patients/residents daily.
- Improves resident satisfaction scores by addressing customer inquiries, resolving, disputes and escalating to appropriate channels when necessary.
- Ability to navigate electronic medical record system such as Rehab Optima and Point Click Care
- Exceeds daily productivity goals
- Collaborates and communicates with an interdisciplinary team of medical professionals to ensure optimal care of resident's are being met.
- Establishes priorities and organizes workload in order to comply with productivity goals, policies, and regulations.
- Advanced knowledge of medical terminology.
- Administers treatments according to department procedures and clinical competencies within scope of practice
- Participates in department planning/program development meetings, team meetings, staffing, and family conferences.
Physical Therapist Assistant
Geisinger Wyoming Valley Medical Center
01.2018 - 08.2024
- Provides administrative support to 10-15 patients daily.
- Improves patient satisfaction scores by addressing customer inquiries, resolving disputes and escalating to appropriate channels when necessary.
- Ability to navigate electronic medical record systems such as Epic.
- Demonstrates proficiency with internet use and programs such as Microsoft Word, Excel and Teams.
- Exceeds daily productivity goals and consistently earns “exceeding expectation” on yearly performance review.
- Collaborates and communicates with an interdisciplinary team of medical professionals to ensure optimal care of patients is being met.
- Establishes priorities and organizes workload in order to comply with productivity goals, policies, and regulations.
- Advanced knowledge of medical terminology.
- Administers treatments according to department procedures and clinical competencies within scope of practice.
- Provides educational opportunities to volunteers, physicians and nursing staff on the role of rehabilitation, safe mobility and proper body mechanics.
Physical Therapist Assistant
Caregivers America Home Health
01.2016 - 01.2018
- Deliver physical therapy services that include therapeutic exercises and functional activities as outlined by patients established plan of care
- Document all treatment provided, including observations, recording and reporting patient status and response to treatment
- Record all patient treatments accurately on billing forms and maintain an appropriate patient schedule per established guidelines
- Communicate and update PT daily on all treatment sessions
- Participate in staff meetings, training, and quality improvement activities
Physical Therapist Assistant
SpiriTrust Lutheran Home Health and Hospice
01.2015 - 01.2016
- Deliver physical therapy services that include therapeutic exercises and functional activities as outlined by patients established plan of care
- Document all treatment provided, including observations, recording and reporting patient status and response to treatment
- Record all patient treatments accurately on billing forms and maintain an appropriate patient schedule per established guidelines
- Communicate and update PT daily on all treatment sessions
- Participate in staff meetings, training, and quality improvement activities
Physical Therapist Assistant
Guardian Elder Care Center
01.2013 - 01.2015
- Deliver physical therapy services that include therapeutic exercises and functional activities as outlined by patients established plan of care
- Document all treatment provided, including observations, recording and reporting patient status and response to treatment
- Record all patient treatments accurately on billing forms and maintain an appropriate patient schedule per established guidelines
- Communicate and update PT daily on all treatment sessions
- Participate in staff meetings, training, and quality improvement activities
Education
Masters - Business Administration
Misericordia University
Associates of Science - Physical Therapist Assistant
Pennsylvania State University
01.2012
Bachelor's of Science - Exercise Science
Bloomsburg University
01.2006
Skills
- Detail Oriented
- Tech Savvy
- Highly Organized
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in Teams
- Leadership
- Customer Service
- Critical Thinker
- Clerical Abilities
- Time-management
- Empathetic
- Compassionate
- Fast Learner
Timeline
Physical Therapist Assistant
Allied Services Integrated Health System
08.2024 - Current
Physical Therapist Assistant
Geisinger Wyoming Valley Medical Center
01.2018 - 08.2024
Physical Therapist Assistant
Caregivers America Home Health
01.2016 - 01.2018
Physical Therapist Assistant
SpiriTrust Lutheran Home Health and Hospice
01.2015 - 01.2016
Physical Therapist Assistant
Guardian Elder Care Center
01.2013 - 01.2015
Masters - Business Administration
Misericordia University
Associates of Science - Physical Therapist Assistant
Pennsylvania State University
Bachelor's of Science - Exercise Science
Bloomsburg University
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