Versatile in planning, directing, and coordinating operational functions of an organization. Well-rounded and direct leader successful in building relations with upper-level decision-makers and resolving critical problem areas to deliver on commitments and ensure compliance in all areas. Familiar with budget management and financial principles.
Overview
27
27
years of professional experience
Work History
Director of Operations
Sage Collegiate Public Charter School
06.2022 - Current
Monitor school budgets, including operating expenses, school-generated funds, and grant funds, to optimize resource allocation and financial sustainability and ensure compliance
Collaborate on action plans based on data analysis for school, students, and staff to meet and maintain school-wide goals
Structure, plan, and facilitate weekly team meetings, one-on-ones, and staff Professional Developments to foster effective communication, collaboration, and alignment within the team
Establish, manage, and monitor systems and processes for the sourcing, procurement, and utilization of supplies for school, including furniture, curriculum, technology, and food for student meals
Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks
Develop systems and procedures to improve operational quality and team efficiency
Participate in full-cycle recruitment of staff members
Manage staff to ensure they work productively and efficiently supporting the school mission, provide coaching and feedback on performance
Address human resource needs of the school, providing support and guidance to staff members and ensuring a positive work environment
Ensure curriculum meets the needs of state standards and all students are accurately rostered in systems, supporting educational excellence and accountability
Implement restorative practices to manage difficult student behavior, promoting accountability and community-building within the student body, including a mentorship program between grade-level students.
Office Manager / Teacher
CIVICA Career and Collegiate Academy
08.2021 - 06.2022
Monitor school budgets, including operating expenses, school-generated funds, and grant funds, to optimize resource allocation and financial sustainability
Collaborate on action plans based on data analysis for school, students, and staff to meet and maintain school-wide goals
Participate in full-cycle recruitment of staff members, including resume vetting, interviews, and onboarding processes, to build a dedicated and qualified team
Structure, plan, and facilitate weekly team meetings, one-on-ones, and staff Professional Developments to foster effective communication, collaboration, and alignment within the team
Manage facilities team and front office employees to ensure they work productively and efficiently, provide coaching and feedback on performance
Address human resource needs of the school, providing support and guidance to staff members and ensuring a positive work environment
Develop comprehensive onboarding protocols tailored to hourly staff, ensuring seamless integration and effective skill development for new hires
Design, craft content, and implement a dynamic STEM curriculum suitable for diverse learners across in-person and virtual environments.
Teacher / Program Manager
Imagine Schools
07.2016 - 07.2021
Directed and facilitated leadership and personnel development initiatives for staff, fostering continuous growth and professional advancement throughout the organization
Program Manager of Reading Initiatives, spearheaded the launch of multiple student-focused programs aimed at fostering a culture of reading
Utilized data-driven insights to enhance the sequencing of curriculum, optimizing learning pathways for improved student outcomes
Achieved a notable improvement of up to 10% in student learning outcomes on state assessments through targeted instructional strategies and rigorous academic support measures
Worked collaboratively with educators to unify and advance information literacy across all academic disciplines, fostering a comprehensive approach to critical thinking and research skills development
Program Manager of Fundraising, initiated and managed multiple fundraising campaigns to bolster learning acceleration endeavors
Provide support to the IT Department by handling local tickets, conducting diagnoses, and troubleshooting a diverse range of technical issues
Leverage assessment data from platforms to iteratively refine curriculum content and inform instructional methodologies, ensuring targeted and effective teaching strategies
Program Manager overseeing all tutoring programs, including after-school, Saturday, and Summer sessions, directed teaching staff, orchestrated lesson plans, coordinated project-based learning activities, and organized enriching field trips
Owner / Teacher
The Growing Tree Preschool
04.2014 - 07.2016
Effectively marketed and established an in-home preschool ensuring a nurturing and enriching early learning environment
Developed, authored, and crafted comprehensive learning activities encompassing reading, writing, phonics, numeracy, and science tailored to meet the needs of a diverse learner audience
Planned and led off-site field trips aligned with unit topics, providing students with hands-on learning experiences outside the classroom
Collaborated with children individually to assess and enhance their unique learning levels, tailoring instructional approaches to address specific needs and promote academic progress.
Independent Contractor
Self Employed
01.2005 - 05.2014
Managed office operations for an industrial and commercial development company, overseeing administrative tasks, coordinating schedules, and optimizing workflow efficiency to support organizational objectives
Led full-cycle recruitment processes for staff members, encompassing the preparation of job descriptions and postings, screening prospective candidates, evaluating resumes, conducting interviews, facilitating hiring decisions, and managing the onboarding process
Managed accounts payable and receivable processes, ensuring accurate and timely processing of invoices, payments, and collections in adherence to financial protocols and standards
Implemented rigorous budget management practices to ensure company projects consistently adhered to predefined budgetary limits, optimizing resource allocation and financial sustainability, presented to CEO
Maintained regular communication with lenders to sustain existing loans and secure financing for upcoming projects, fostering strong relationships and ensuring smooth financial operations
Oversaw comprehensive property management responsibilities for industrial and commercial centers, including tenant relations, lease agreements, maintenance coordination, and financial management to ensure optimal operational efficiency and tenant satisfaction.
Performance Coach / New Home Sales Agent
KB Home
09.2002 - 03.2005
Coached and trained existing home sales agents by leveraging insights from market trend evaluations, enhancing their skills and strategies to adapt effectively to evolving market dynamics and drive sales success
Developed and curated a comprehensive content repository to facilitate new staff onboarding, providing essential resources and information
Spearheaded ongoing training initiatives to foster staff support and growth, ensuring continuous professional development and proficiency enhancement
Proactively monitored the sales performance of both newly hired and seasoned sales agents to stay informed about sales activities, identifying potential performance issues and successes, and implementing strategic interventions as necessary.
Training Facilitator / Staffing Coordinator
Bank of America
02.1997 - 09.2002
Collaborated cross-functionally across the organization to serve multiple businesses, supporting initiatives for new hires, continuing education, and role development in alignment with Bank of America's core values and strategic objectives
Managed full-cycle recruitment processes for staff members, encompassing the preparation of job descriptions and postings, screening potential candidates, vetting resumes, conducting interviews, overseeing hiring decisions, and facilitating the onboarding process
Facilitated the onboarding and training of new hires while also providing ongoing training for tenured employees within Banking Centers and the Call Center, ensuring consistent skill development and adherence to organizational standards
Spearheaded ongoing training initiatives tailored to a diverse learner audience, fostering continuous support and growth opportunities for staff members
Implemented and executed training programs for new initiatives tailored to existing employees across Arizona, New Mexico, Texas, and Nevada, ensuring comprehensive adoption and alignment with organizational objectives
Managed all administrative aspects of training classes, including creating and maintaining training calendars, tracking student attendance, facilitating communication channels, and updating record-keeping documents such as student rosters and contact information.
Education
Bachelor of Interdisciplinary Studies - Education and Communications
Nevada State College
Master of Education - Educational Leadership
Grand Canyon University
Skills
Strategic Planning and Execution
Operations Oversight
Operational Efficiency
Training and Development
Timeline
Director of Operations
Sage Collegiate Public Charter School
06.2022 - Current
Office Manager / Teacher
CIVICA Career and Collegiate Academy
08.2021 - 06.2022
Teacher / Program Manager
Imagine Schools
07.2016 - 07.2021
Owner / Teacher
The Growing Tree Preschool
04.2014 - 07.2016
Independent Contractor
Self Employed
01.2005 - 05.2014
Performance Coach / New Home Sales Agent
KB Home
09.2002 - 03.2005
Training Facilitator / Staffing Coordinator
Bank of America
02.1997 - 09.2002
Bachelor of Interdisciplinary Studies - Education and Communications