Jennica Baker
Ogden,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
8
8
years of professional experience
Work History
Nail Technician
MK’s Nails & Spa
Manhattan, KS
02.2023 - Current
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Followed health regulations regarding sanitation practices throughout the salon.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Provided excellent customer service through friendly interactions with clients.
- Met with clients to discuss needs, service preferences and special requests.
Petroleum Supply Specialist (92F)
U.S. Army Active Duty
El Paso, TX
08.2019 - 02.2022
- Assisted in the development of new fuel supply systems and processes.
- Monitored supply levels for petroleum products using automated inventory control systems.
- Compiled records on fuel inventories, deliveries, sales, and requisitions
- Managed all fueling operations including receipt, storage, issue, distribution and disposal of liquid fuels.
- Performed regular maintenance and service on fuel storage tanks, pumps, and valves.
- Received incoming shipments of fuel; verified quantity against delivery documents.
- Supervised personnel responsible for performing duties related to refueling aircraft.
- Connected hoses and valves and operated pumps to load petroleum products into tanker trucks, airplanes, ships and railroad cars.
- Performed inspections, maintenance service and basic repairs on equipment.
- Oversaw receiving, shipping and storage of JP8 fuel.
Store Manager
Dairy Queen Grill & Chill
Winter Haven, FL
09.2016 - 07.2019
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
Education
Dental Assisting
Medcerts
Skills
- Infection Controls
- Product Upselling
- Operations Management
- Store Merchandising
- Risk Management
- Budget Administration
- Employee Training
- Shift Scheduling
- Payroll Management
- Store Operations Oversight
- Project Management
- Customer Service Management
- Inventory Management
- Staff Supervision
- Flexible Schedule
- Shift Checklists
- Customer Service
- Cash Management
- Problem-Solving
- Opening and Closing Procedures
- Sales Professional
- Store Opening and Closing
- Performance Reviews
- Outstanding Communication Skills
- Staff Management
- Friendly and Positive
- Critical Thinking
- Team Building
- Risk Assessments
- Physical Fitness
- Squad Leadership
- Strategic Thinking
- Positive Attitude
- Secure Communication
- Tactical Guidance
- Documentation and Reporting
- Hand-to-Hand Combat Techniques
- Training and Development
- Teamwork and Loyalty
- Team Supervision
Timeline
Nail Technician
MK’s Nails & Spa
02.2023 - Current
Petroleum Supply Specialist (92F)
U.S. Army Active Duty
08.2019 - 02.2022
Store Manager
Dairy Queen Grill & Chill
09.2016 - 07.2019
Dental Assisting
Medcerts