Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Jennica Pingleton

Piqua,OH

Summary

Customer-oriented Automotive Painter offering a record of performing quality paint jobs on various vehicles, including cars and trucks. Expertise in color matching, sanding and servicing and automated paint mixing.

Overview

4
4
years of professional experience

Work History

Receptionist

Germain Chevrolet
05.2022 - Current
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Run errands such as bank runs, post office runs and runs to the BMV as well as the title office.

Automotive Painter

Gaier's Garage
07.2021 - 04.2022
  • Used surface preparation and painting techniques to paint surfaces of cars, trucks and fleet vans.
  • Maintained optimal stock levels of inventory to guarantee timely availability of products.
  • Mixed and thinned paints and other coatings to specified colors and consistency using viscometers and mixing equipment.
  • Used SATA paint guns to spray specified amounts of sealant, paint and clear coat to the repair area.
  • Use blending technique to ensure that the new paint does not stand out from the original.
  • Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
  • Organized safe and compliant disposal of hazardous materials to protect team members and local environment from damage.
  • Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
  • Sand, clean and tape off surfaces that are being painted.
  • Clean the paint booth by washing floors and walls and changing air filters to maintain clean paint jobs.

Receptionist

Evan's Motor Works
03.2021 - 07.2021
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Stock in new vehicle inventory by noting the vehicle's stock number, price, free services, and other sales details, then distributing stock files to the right people.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Collect repair payments in the form of cash, card or check for the service department as well as the body shop.
  • Count the till and secure all payments at the end of the work day.

Quality Inspector

Angstrom Usa
09.2020 - 03.2021
  • Inspected and packaged products meticulously according to manufacturing specifications.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Safely and efficiently operate sit-down forklift to put final products away in the shipping department.

Assembly Line Worker

Honda Of American Manufacturing
07.2019 - 11.2019
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Followed outlined specifications to implement assembly plans.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Inspected and tested components, assemblies and power tools for proper functionality.
  • Identified machinery malfunctions by performing troubleshooting tasks.
  • Calibrated equipment to maintain optimal performance.

Automotive Detailer

Ziebart
04.2019 - 06.2019
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Shined vehicle windows and windshields to remove water spots.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Washed, waxed and buffed vehicle bodies for professional shine.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

Receptionist

Voss Collision Center
07.2018 - 03.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Schedule customer appointments for the estimating team to complete estimates for the insurance companies.
  • Collect insurance checks and deductibles, then place them in the company safe.
  • Collect necessary signatures for authorization to do repairs at drop off as well as signatures confirming pick up once repairs are complete.

Painter's Assistant

Car Star
07.2017 - 07.2018
  • Masked, covered or otherwise protected non-paintable surfaces.
  • Removed rust and other debris from surfaces to paint and fill cavities and dents using sandpaper, wire brush and body fillers and applicators.
  • Maintained optimal stock levels of inventory to guarantee timely availability of products.
  • Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
  • Prepared and cleaned surfaces to be painted.
  • Maintained a clean, safe work environment.

Education

High School Diploma -

Hardin-Houston High School
Houston, OH
05.2018

No Degree - Auto Collision Repair

Upper Valley Career Center
Piqua, OH
05.2018

Skills

  • Positive Attitude and Energetic
  • Computer Proficiency
  • Call Answering and Routing
  • Patient Appointment Management
  • Billing and Payment Processing
  • Complex Problem-Solving
  • Hand and Power Tools
  • Hazardous Materials
  • Visual Inspections
  • Safety Compliance
  • Primer, Sealant, Paint and Clear Coat Knowledge

Timeline

Receptionist

Germain Chevrolet
05.2022 - Current

Automotive Painter

Gaier's Garage
07.2021 - 04.2022

Receptionist

Evan's Motor Works
03.2021 - 07.2021

Quality Inspector

Angstrom Usa
09.2020 - 03.2021

Assembly Line Worker

Honda Of American Manufacturing
07.2019 - 11.2019

Automotive Detailer

Ziebart
04.2019 - 06.2019

Receptionist

Voss Collision Center
07.2018 - 03.2019

Painter's Assistant

Car Star
07.2017 - 07.2018

High School Diploma -

Hardin-Houston High School

No Degree - Auto Collision Repair

Upper Valley Career Center
Jennica Pingleton