Entry-level retail management professional skilled preparing reports, overseeing budgets and adjusting financial activities to meet business objectives. Analytical and detail-oriented with financially savvy mentality. Balances customer service with costs controls. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Hi, I’m
JENNIE ACEVES
Douglas,WY
Summary
Overview
4
years of professional experience
Work History
SafewayDouglas, WY
Front End Manager
04.2024 - 04.2024
Job overview
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
SafewayDouglas, WY
Bookkeeper
12.2022 - 04.2024
Job overview
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Identified accounting errors when cross-referencing documents and database information.
- Kept up-to-date on changes in relevant regulations or industry best practices, applying this knowledge appropriately within the scope of bookkeeping responsibilities.
SafewayDouglas, WY
All Purpose Clerk
04.2020 - 04.2024
Job overview
- Handled customer inquiries and complaints professionally, resolving issues promptly.
- Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
- Promoted a safe working environment by adhering to safety protocols throughout the store.
- Processed customer transactions quickly, accurately, and with excellent customer service skills.
- Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
- Enhanced store appearance through regular cleaning, organizing, and merchandising tasks.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
GUAJOME PARK ACADEMYVista, CA
High School Diploma
05.2001
University Overview
Skills
- Customer Service
- Employee Supervision
- Staff Supervision
- Performance Improvements
- Administrative Skills
- Cash Handling
- Cash Register Operation
- Schedule Management
- Cash flow oversight
- Time Management
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Timeline
Front End Manager
Safeway
04.2024 - 04.2024
Bookkeeper
Safeway
12.2022 - 04.2024
All Purpose Clerk
Safeway
04.2020 - 04.2024
GUAJOME PARK ACADEMY
High School Diploma