Jennie Gerland Francois
Taunton
Summary
Everything start with an empty background. I started to go to school then I become a Nursing assistant. Nothing did stop me from moving forward until I went to shool again and obtain my degree in Business administration follow by my a masters degree in Higher education.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office support assistant
Department of development and services
01.2023
- Taking customer calls and delivering messages while using basic office equipment like faxes or scanners, maintaining files, organizing travel arrangements, managing supply inventory, and performing data entry as required.
Mental Health Assistant
Taunton State Hospital
Taunton
11.2023 - 02.2024
- Improved patient well-being by providing compassionate support and care in one-on-one and group settings.
- Assisted mental health professionals with treatment plans, enhancing the therapeutic environment for patients.
- Conducted comprehensive patient assessments to identify individual needs and develop appropriate care strategies.
- Maintained detailed records of patient progress, facilitating effective communication among healthcare team members.
RTA
Bridgewater State Hospital
01.2021 - 01.2022
- Works under the supervision of the Registered Nurse (RN), the Chief Nursing Officer, and the Chief of Social Work to provide appropriate documentation requirements and effective input into clinical pathways and treatment planning.
Receiving Associate
Walmart
10.2014 - 12.2018
- Responsible for all functions related to the receipt and processing of merchandise entering, organizing the store, putting price tags, and fulfilling basic warehousing and stock order duties.
Front Desk Receptionist
A & D Taxes
12.2012 - 03.2013
- Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.
Education
Master of Science in higher education leadership -
01.2022
Bachelor’s degree in business administration -
UTESA, Dominican Republic01.2011
High School Diploma -
01.2005
Skills
- Spanish
- French
- Haitian Creole
- English
- Data Entry
- Customer Support
- Staff Development
- Document Translation
- Small Group Instruction
- Learning Support
- Behavior Modeling
- Skills Development
Certification
- National Society of Leadership and Success, Post University - 04/2022
Timeline
Mental Health Assistant
Taunton State Hospital
11.2023 - 02.2024
Office support assistant
Department of development and services
01.2023
RTA
Bridgewater State Hospital
01.2021 - 01.2022
Receiving Associate
Walmart
10.2014 - 12.2018
Front Desk Receptionist
A & D Taxes
12.2012 - 03.2013