Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennie Hernandez

Palmetto Bay

Summary

Extremely professional with a proven track record in effective customer service and organizational skills. I push myself to learn new things and be as productive and helpful as possible. Skilled in networking and effective communication, fostering community engagement. I am passionate about my work and will do everything necessary to perform a proper and efficient job, working to have the best results possible to build a loyal clientele and a sense of community for clients in the business.

Overview

1
1
year of professional experience

Work History

Front Desk Associate

Jeannette Hernandez- Suarez P.A.
06.2022 - 08.2023
  • Internship
  • I greeted the guest with warmth and respect, creating a comfortable environment for clients.
  • Answered phone calls and emails in a timely manner, representing the company's efficacy in customer service.
  • File, bill, and organize customer information efficiently.

Front Desk Associate

Massage Envy Spa
03.2023 - 10.2023
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Accurately billed and filed customer information.

Education

Bachelors - Psychology

Florida International University
Miami, FL

Skills

  • Time management
  • Problem-solving skills
  • Guest relations
  • Scheduling appointments
  • File management
  • Computer literacy

Timeline

Front Desk Associate

Massage Envy Spa
03.2023 - 10.2023

Front Desk Associate

Jeannette Hernandez- Suarez P.A.
06.2022 - 08.2023

Bachelors - Psychology

Florida International University