Summary
Overview
Work History
Education
Skills
Timeline
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Jennie Hobert

Sumner,WA

Summary

I am looking to expand my Dental and Orthodontic knowledge by stepping out of the clinical setting. My strong leadership and sales experience along with personality make me the ideal candidate.

I am a highly-motivated individual with the desire to take on new challenges, I have a strong work ethic and exceptional interpersonal skills. I am proficient at working effectively unsupervised and quickly mastering new skills as well as training others to achieve success.

Overview

7
7
years of professional experience

Work History

New Patient Coordinator and Clinical Assistant

Orthodontic excellence
Puyallup, WA
12.2022 - Current
  • Greeted new patients and provided them with necessary paperwork to complete prior to their appointment.
  • Provided support for various marketing initiatives.
  • Assisted in maintaining accurate inventory levels of office supplies and equipment used by the clinic.
  • Performed administrative tasks, such as filing documents, entering data into the system, and preparing letters or reports as requested.
  • Maintained a high level of customer service while interacting with both internal staff and external customers.
  • Verified insurance eligibility, collected co-pays, and scheduled follow-up visits as needed.
  • Provided treatment options to patients based on provider's assessment.
  • Indirect/direct bonding and debonding.
  • Obtained quality records for treatment.
  • Sterilized instruments and equipment.
  • Educated patients on techniques to optimize oral hygiene, control plaque, and protect teeth and gums.
  • Instructed patients on how to use orthodontic appliances, such as headgear, expanders, bite correctors, and elastics.
  • Arch wire changes, adjustments, and reties.

Lead Orthodontic Assistant

Smart Orthodontics
Tukwila, WA
11.2021 - 12.2022
  • Monitored and documented patient care.
  • Appliance fits, deliveries, and removals.
  • Managed clinical flow.
  • Ordered supplies for the office as needed.
  • Maintained sterilization of instruments according to OSHA standards.
  • Poured models, trimmed appliances, and fabricated retainers.
  • Different digital platform treatment submissions.
  • Appliance placement and instructions.
  • Capable of a wide range of adjustments.
  • Participated in continuing education activities regularly.

Dental Assistant /Clinical Trainer

Wilderness Dental
Maple Valley , Washington
01.2021 - 11.2021

Orthodontic Assistant

Advanced Orthodontics
Bellevue, WA
09.2017 - 12.2020
  • Took weekly inventory and ordered clinical supplies as needed.
  • Continued tracking of appliances, Invisalign, and Suresmile wires.
  • Assisted in training new clinical staff.
  • Experienced with itero, radiographs, and CBCT.
  • Placed Class II bite correctors.
  • Bonding of permanent retainers.
  • Adjustments, fitting bands, bonding, and debonding.
  • Instructed patients on proper oral hygiene.

Education

CPR

American Heart Association
Seattle, WA
09-2022

Certificate - Phlebotomy

Bates Technical College
Tacoma, WA
01-2007

Early Childhood Education

Pierce College
Puyallup, WA
01-2006

Skills

  • Bi-lingual (Spanish/English)
  • Office Administration
  • Dental and Orthodontic knowledge
  • Strong organization
  • Follow-up skills
  • Patient relations
  • New hire training
  • Patient education
  • Inventory management
  • Patient flow management
  • Organizational skills
  • Critical thinking skills
  • Relationship building
  • Customer Service

Timeline

New Patient Coordinator and Clinical Assistant

Orthodontic excellence
12.2022 - Current

Lead Orthodontic Assistant

Smart Orthodontics
11.2021 - 12.2022

Dental Assistant /Clinical Trainer

Wilderness Dental
01.2021 - 11.2021

Orthodontic Assistant

Advanced Orthodontics
09.2017 - 12.2020

CPR

American Heart Association

Certificate - Phlebotomy

Bates Technical College

Early Childhood Education

Pierce College

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Jennie Hobert