JENNIE STANFIELD
Wylie,TX
Summary
Experienced and Licensed Claims Adjuster and Document Analyst with excellent communication skills. One year experience serving customers in Express. Understands the value of positive customer interactions each and every time. Excited to bring my enthusiasm and determination to helping people move lives forward as a Total Loss Claims Specialist at State Farm.
Overview
25
25
years of professional experience
Work History
Licensed Claims Adjuster, Express
State Farm Insurance
06.2023 - Current
- Increased customer satisfaction by efficiently resolving claim disputes and providing timely updates on claim status.
- Provided guidance to policyholders throughout the claims process, ensuring they understood their coverage limits and obligations under their policies.
- Reduced claim processing time with thorough investigation and accurate documentation of claim details.
- Collaborated with other adjusters to share best practices, ensuring consistent quality across the team.
- Effectively managed time and resources to handle a high volume of claims without sacrificing quality or accuracy.
Remote Scoring/Analyst
Pearson
03.2017 - Current
- Provides Analysis and Scoring for State of Texas standardized testing
- Secondary English and Science portions of tests
- Maintains productivity and exceeds daily quotas in a remote work environment
- Manages high volume caseload in a remote work environment
Substitute Teacher
Plano ISD
06.2015 - Current
- Assume full responsibility and leadership for general education classrooms, providing continuity and enhancement of the learning process
- Focus on senior high school classes
- Assigned, explained daily classwork activities and homework
Teacher
Sylvan Learning Centers
07.2013 - 08.2015
- Taught students on individualized basis with teacher to student ratio of 1:3, 1:2, or 1:1
- Subjects taught include Math, Reading, ACT and SAT prep, and study skills
- Collaborated with site manager and parents to plan and implement the best individual learning plan for students
Science Teacher
Carrollton-Farmers Branch ISD
08.2012 - 06.2013
- Units covered included matter & energy, ecosystems, body systems, anatomy, aquatic life science, chemistry, & space
- Responsible for weekly Science laboratory lesson design, implementation, direction, and evaluation
- Participated in daily Science curriculum planning meetings with team members
- Responsible for formulating daily lessons, tracking student progress, and evaluating results of 120 students
- Managed student behavior in setting of 30 students per class
Physical Education Teacher
Garland ISD
08.2001 - 06.2005
- Taught grade levels Kindergarten - 5th grade Physical Education
- Excelled in team-teaching environment
- Instilled in students value of cooperation, team sports, and sportsmanship
- Assessed student physical fitness levels and adjusted objectives according to successes
- Planned and conducted annual Field Day, coordinated parent volunteers
- Collaborated in school's curriculum planning for Physical Education
Physical Education Teacher/Volleyball Coach
Round Rock Christian Academy
08.1999 - 06.2000
- Instructed grade levels Kindergarten - 8th grade PE
- Participated in Faith based education and student mentorship and coaching high school girls volleyball
Education
Bachelor of Arts - Psychology/ Education
The University of Texas At Austin
Austin, TX12.1998
Skills
- Strong verbal and written communication
- Document Analysis and Review
- Solutions Focused
- Claim Investigation
- Decision Making
- Remarkable Customer Care/Empathy
Timeline
Licensed Claims Adjuster, Express
State Farm Insurance
06.2023 - Current
Remote Scoring/Analyst
Pearson
03.2017 - Current
Substitute Teacher
Plano ISD
06.2015 - Current
Teacher
Sylvan Learning Centers
07.2013 - 08.2015
Science Teacher
Carrollton-Farmers Branch ISD
08.2012 - 06.2013
Physical Education Teacher
Garland ISD
08.2001 - 06.2005
Physical Education Teacher/Volleyball Coach
Round Rock Christian Academy
08.1999 - 06.2000
Bachelor of Arts - Psychology/ Education
The University of Texas At Austin