Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennie Stiefel

Jennie Stiefel

Manchester

Summary

Dynamic and customer-focused professional with experience at Posy Place Floral & Gifts, excelling in client consultations and cost estimates. Proven ability to maintain inventory and deliver exceptional customer service, fostering strong relationships that drive repeat business. Skilled in floral arrangement preparation and adept at managing high-stress situations with a calm demeanor.

Overview

14
14
years of professional experience

Work History

Florist

Posy Place Floral & Gifts
09.2021 - Current
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.

Hostess/waitress

The Bread Basket
08.2019 - 03.2020
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked the front of house to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Special Education Associate

West Delaware Schools (Lambert)
12.2013 - 05.2019
  • Alerted instructor to student behavior or issues requiring intervention.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Offered student support through special accommodations, extra assistance, and assessments.

Sales Associate

Marilyn's Hallmark
05.2011 - 04.2013
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

West Delaware High School
Manchester

Skills

  • Client consultations
  • Cost estimates
  • Customer Service-oriented
  • Client engagement and assistance

Timeline

Florist

Posy Place Floral & Gifts
09.2021 - Current

Hostess/waitress

The Bread Basket
08.2019 - 03.2020

Special Education Associate

West Delaware Schools (Lambert)
12.2013 - 05.2019

Sales Associate

Marilyn's Hallmark
05.2011 - 04.2013

High School Diploma -

West Delaware High School

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