Jennie Troup
Winston-Salem,NC
Summary
Dynamic individual with hands-on experience in Pediatric Nursing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pediatric Registered Nurse
Novant Health Twin City Pediatrics
01.2013 - Current
- Counsels patients via telephone and in person according to established guidelines and protocols, advising on provider-established plans of care.
- Relays triage information and facilitated communication between provider and patient concerning patient disposition.
- Communicates with outside agencies such as WIC, patient care coordinators, communicable disease nurses, school nurses, and any other part of patient's care team.
- Completes prior authorizations for patient's medications and services and completes referrals to specialists if needed.
- Telephone Triage Preceptor for new RNs.
- Templates providers schedules.
- Administers vaccinations and medications accurately, ensuring optimal treatment efficacy and patient safety.
Pediatric Telephone Triage Nurse
CALL-A-NURSE
01.2009 - 12.2012
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Computer based triage, and electronic medical records utilized as needed.
- Appointments scheduled based on protocols.
Clinical Nurse Supervisor
Winston-Salem Pediatrics
05.2002 - 05.2003
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Was in charge of running a Moderate Level CLIA laboratory, ordering all office supplies, and coordinating pharmaceutical rep appointments and lunches.
- Developed training manual for new nursing staff.
- Trained and educated all new nurses on lab and office procedures and did OSHA training for all staff.
Pediatric Registered Nurse
Aegis Family Health Center PeaceHaven, Pediatrics
08.2000 - 04.2002
- Educated patients and families on health topics, medications and treatments to increase understanding and improve health outcomes.
- Administered immunizations and other preventative care measures to promote health and prevent disease.
- Administered medications and treatments to pediatric patients to manage symptoms and promote healing.
- Telephone triage
- Assisted physicians as needed.
Pediatric Registered Nurse
The Children's Hospital, St. Mary's Medical Center
10.1997 - 07.2000
- Total Patient care on a 35 bed general pediatric unit.
- Patient load at 5-6 patients per nurse.
- Charge nurse duties one to two times per week, which included delegating patient assignments and running the 36 bed pediatric unit.
Education
Bachelor of Science - Nursing
Liberty University
Lynchburg, VA05.1997
Skills
- Epic EMR Super User
- Physician Collaboration
- Excellent Problem-Solving Skills
- Patient Advocacy
- Emergency Patient Triage
- Outbound Patient Calls
- Patient Data Management Systems
- Patient and Caregiver Education
- Family-Centered Care
- Basic Patient Care
- Immunization Administration
- Medication Administration
Certification
- Nursing Licensure -
North Carolina, #173032 -compact multistate since 2000
- Licensed as RN since 1997
previously licensed in Va and FL
- American Heart Association BLS
Healthcare Provider certification, Expires January 2027
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offFlexible work hoursLanguages
English
Software
Epic EMR
Timeline
Pediatric Registered Nurse
Novant Health Twin City Pediatrics
01.2013 - Current
Pediatric Telephone Triage Nurse
CALL-A-NURSE
01.2009 - 12.2012
Clinical Nurse Supervisor
Winston-Salem Pediatrics
05.2002 - 05.2003
Pediatric Registered Nurse
Aegis Family Health Center PeaceHaven, Pediatrics
08.2000 - 04.2002
Pediatric Registered Nurse
The Children's Hospital, St. Mary's Medical Center
10.1997 - 07.2000
Bachelor of Science - Nursing
Liberty University
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