Jennie Velazquez Juarez
Camdenton,MO
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Experienced in fast-paced environments and adaptable to last-minute changes.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Stay at Home Mom
Myself
Camdenton
09.2022 - Current
- I have been a stay at home mom for the past year and a half. I have accumulated much experience from being a nurse to cleaning up. I have done laundry, cleaning up the bathroom from vomit. I can do most anything now from becoming a stay at home mom.
- Identified needs of customers promptly and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cleaner
Marsden Building Maintenance
Minneapolis, Minnesota
06.2022 - 12.2023
- Followed company uniform, performance and security policies with every job.
- Emptied trash cans and replaced liners as needed.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Polished furniture to remove dust and dirt buildup.
- Collected trash from floors within hallways, bathrooms and work areas.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Sanitized frequented areas and equipment using approved supplies.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Transported trash bags to designated disposal areas.
- Scrubbed walls to remove scuff marks or stains.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Kept business entrances clean, tidy and professional in appearance.
- Swept sidewalks and driveways of debris.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Autozone Sales Representative
AutoZone
Brook Park, Minnesota
05.2021 - 10.2021
- Answered inquiries from prospective customers regarding features of products and services offered.
- Conducted market research to identify selling possibilities and evaluate customer needs
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Greeted and assisted customers to foster positive experiences.
- Supported sales team members to drive growth and development.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained an up-to-date knowledge of company's products and services to ensure accuracy when responding to customer inquiries.
Education
High School Diploma -
Leesville High School
Raleigh, NC06-2020
Skills
- Customer service
- Problem solving
- Cleaning procedures
- Conflict resolution
- Sales techniques
- Organizational skills
- Communication skills
- Basic math
- FLUENT IN spanish AND english
- Friendly, positive attitude
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Stay at Home Mom
Myself
09.2022 - Current
Cleaner
Marsden Building Maintenance
06.2022 - 12.2023
Autozone Sales Representative
AutoZone
05.2021 - 10.2021
High School Diploma -
Leesville High School