Jennifer Acheampong

• Mediating and suggesting solutions to employee disputes
• Prepare reports for quarterly, yearly and weekly reports
• Coordinate pre-service and in-service training
• Recruiting top talent to executive positions
• Provided nutritious and Healthy eating information to educate patients, families, and nutritionists
• Take minutes at all Team Meetings (organize a binder with monthly meeting agenda, sign-in, and minutes): email minutes to department head
• Review and abide by company policies and procedures
• Make sure account balances are correct
• Manage payroll staff
• Interviewing potential candidates and making recommendations

Adhered to HIPAA requirements regarding confidentiality of medical information.

• Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
• Communicated regularly with parents and guardians regarding their child's progress.
• Assisted in developing and implementing individual service plans for residents.
• Provided direct care to residents, including personal hygiene and daily living skills.
• Monitored resident safety and well-being on a 24 and 7 basis.
• Maintained accurate records of resident activities, behavior, and progress.
• Conducted crisis intervention when needed.
• Developed relationships with family members and outside agencies involved in the care of the residents.
• Ensured compliance with all applicable laws, regulations, policies and procedures governing residential facilities.
• Organized recreational activities both inside and outside the home environment.

• Transported clients to doctor's appointments and errands.
• Enhanced patient wellbeing by supporting participation in recreational activities.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Followed care plan and directions to administer medications.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Improved patient outlook and daily living through compassionate care.
• Served meals and assisted immobile or disabled individuals with eating.
• Assisted client with personal hygiene, mobility and transportation.
• Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.

• Created and maintained filing systems, both paper and electronic.
• Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
• Compiled data, tracked changes, and created reports in Excel spreadsheets.
• Monitored office budget expenditures on a monthly basis.
• Prepared agendas for meetings and took minutes during meetings.
• Coordinated employee onboarding processes, including orientation programs and new hire paperwork completion.
• Maintained personnel files and records according to company policy and legal requirements.
• Collaborated with leadership team members to develop long-term workforce planning initiatives.

• Operated cash register, collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Trained new team members in cash register operation, stock procedures and customer services.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Helped with purchases, locating items and signing up for rewards programs.
• Inspected store products for damage and obtained item replacements for customers.
• Answered customer questions, provided store information and directed customers to designated store areas.
• Tracked company inventories, moved excess stock and arranged products to improve sales.