Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
DIVINE JAYNE CUEVAS

DIVINE JAYNE CUEVAS

Chicago,IL

Summary

Dynamic and dependable professional with over three years of customer service experience and a strong passion for IT. Committed to delivering exceptional service while effectively resolving issues and enhancing user experiences. Proven ability to thrive in fast-paced environments, maintaining composure and clarity under pressure, with a focus on leaving a lasting positive impression. Hands-on experience in tech support and troubleshooting complements a well-rounded skill set, poised for continuous personal and professional growth.

Overview

4
4
years of professional experience

Work History

Field Sales Representative

The Leaguers Global
08.2025 - Current
  • Promoted and sold AT&T Fiber internet services to residential customers in assigned territories
  • Conducted door to door, educating homeowners about fiber optic technology, benefits, and pricing plans
  • Maintained accurate records of leads, customer interactions, and daily activity logs
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
  • Demonstrated adaptability in adjusting sales approach based on varying client preferences ensuring a personalized experience for each prospect.

Barista/Cashier

HMS Host
10.2021 - 08.2025
  • Trained and mentored new hiring's while maintaining a clean, efficient work environment in a fast-paced setting.
  • Provided excellent customer service and supported team performance through clear communication and leadership.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

IoT Intern

S & C Electric Company
06.2022 - 08.2022
  • Participated in team discussions, contributing innovative ideas based on my technical knowledge.
  • Designed over four application layouts that were accepted and implemented in project development.
  • Conducted market research on industry trends, enabling the development team to stay ahead of emerging technologies and best practices.
  • Developed user-friendly IoT applications, resulting in increased customer satisfaction and engagement.

Education

Bachelor of Professional - Information Technology

Illinois Institute of Technology
Chicago, IL
12.2025

Skills

  • Engaging sales presentations

  • Project management

  • Effective team collaboration

  • Time management

  • Proficient in handling multiple priorities

  • Customer relationship management

  • IT troubleshooting

  • Active listening

  • Team leadership

  • Customer relations

  • Patience and empathy

  • Problem-solving

Languages

Tagalog/Filipino
Native or Bilingual

Timeline

Field Sales Representative

The Leaguers Global
08.2025 - Current

IoT Intern

S & C Electric Company
06.2022 - 08.2022

Barista/Cashier

HMS Host
10.2021 - 08.2025

Bachelor of Professional - Information Technology

Illinois Institute of Technology

Similar Profiles

CREATE PROFILE