PAULINE ACOSTA
Glendora,US
Summary
With a strong emphasis on listening skills and meticulous attention to detail, I possess the ability to accurately gather order information and promptly serve customers. I understand the importance of professionalism in addressing customer inquiries and recording order details. My track record includes successfully motivating members of the management team to reach their objectives and cultivating creative work environments that foster innovation.
Overview
8
8
years of professional experience
Work History
Market Deli Clerk
New Seasons Market
Portland, OR
01.2023 - 06.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Learning Ambassador
Amazon EUG5
Portland, OR
07.2023 - 07.2023
- Lead new hired Associates orientations
- Which meant I had to learn everything there is to know about an Amazon warehouse
- I was in charge of getting new hires ready for their new roles at Amazon
Lead Cashier
Whole Foods Market
Portland, OR
03.2021 - 07.2023
- Kept an eye on self-checkout systems and offered assistance or intervention as needed
- Counted the cash in the register drawer at the start and end of each shift
- Oversaw a team of [Number] cashiers, ensuring that they exceeded expectations and provided exceptional service to each and every customer
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
- Trained employees in all aspects of their jobs, including how to use the register, merchandising, and customer service.
Front End Attendant
Costco Wholesale
San Dimas, CA
11.2016 - 01.2020
- Greeted members by engaging in conversation when I was working specific areas on the sales floor
- Adhered to Costco's member policies at the register checking ID and member card
- Main focus was member service always.
Education
Some college (No degree) -
Citrus College
Glendora, CAHigh School -
Bonita High School
La Verne, CA01.2016
Skills
- Cash drawer management
- Product upselling
- Basic math skills
- Multi-tasking ability
- Customer assistance
Timeline
Learning Ambassador
Amazon EUG5
07.2023 - 07.2023
Market Deli Clerk
New Seasons Market
01.2023 - 06.2024
Lead Cashier
Whole Foods Market
03.2021 - 07.2023
Front End Attendant
Costco Wholesale
11.2016 - 01.2020
Some college (No degree) -
Citrus College
High School -
Bonita High School